Dahl99 Posted March 19, 2014 Share Posted March 19, 2014 Hi, I ca't login to the BO after upgrading to 1.6 from 1.5..1 Any suggestions please? Regards Dahl Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted March 19, 2014 Share Posted March 19, 2014 Hi, did you try to reset losted password to email? Regards Link to comment Share on other sites More sharing options...
djmila Posted March 19, 2014 Share Posted March 19, 2014 there is a solution, I had it too. I have a manual in Czech. Find: settings.inc.php copy your key ( only key) define('_COOKIE_KEY_', 'F8JLYgqX8YUdJPm7RVRjENE1EcdS9PmQSw2B83hZvdWa........ open phMyAdmin with your database a find :ps_employee open : your login and now : open http://www.md5.cz/ copy your key with new password (exaple F8JLYgqX8YUdJPm7RVRjENE1EcdS9P...mQSw2B83hZvdWaPassword) generate ... next add your new hash key in ps_employee .... save and login sorry but my english is not good Link to comment Share on other sites More sharing options...
saddlers Posted March 19, 2014 Share Posted March 19, 2014 I had the same issue, that I could not get the login button to activate, but once the page was refreshed it all started working Link to comment Share on other sites More sharing options...
Dahl99 Posted March 19, 2014 Author Share Posted March 19, 2014 Thank you for all the suggestions. I've cleared the cache and deleted my history. What's strange is the login button doesn't even activate. I can depress it but nothing happens. Not even wrong e-mail/password prompt. Link to comment Share on other sites More sharing options...
saddlers Posted March 19, 2014 Share Posted March 19, 2014 That is identical to what I was getting, the button just was not functioning Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 19, 2014 Share Posted March 19, 2014 Thank you for all the suggestions. I've cleared the cache and deleted my history. What's strange is the login button doesn't even activate. I can depress it but nothing happens. Not even wrong e-mail/password prompt. Can you show us what is on the dev console Ctrl+Shift+J in Google Chrome when you click on the log in button? Link to comment Share on other sites More sharing options...
Dahl99 Posted March 19, 2014 Author Share Posted March 19, 2014 Hi Benjamin, nothing appears on the dev console when I try to login. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 19, 2014 Share Posted March 19, 2014 Hi Benjamin, nothing appears on the dev console when I try to login. Hi, Okay thanks, Can you turn on Error Reporting via FTP, and send me the link to your Back Office? Link to comment Share on other sites More sharing options...
Dahl99 Posted March 19, 2014 Author Share Posted March 19, 2014 Could you remind me of the file I have to change. I know it's true/false but can't remember where. Is that the admin url? Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted March 19, 2014 Share Posted March 19, 2014 For enable error reporting follow topic: http://blog.belvg.com/showing-php-and-sql-errors-and-debugging-a-blank-white-page-in-prestashop.html admin url - url of your backoffice Link to comment Share on other sites More sharing options...
Dahl99 Posted March 19, 2014 Author Share Posted March 19, 2014 For enable error reporting follow topic: http://blog.belvg.co...prestashop.html admin url - url of your backoffice Thanks Alexander. Okay thanks, Can you turn on Error Reporting via FTP, and send me the link to your Back Office? I've sent you a PM Benjamin. Link to comment Share on other sites More sharing options...
Dahl99 Posted March 19, 2014 Author Share Posted March 19, 2014 Got home and for some reason I managed to login but the FO was a mess and various things missing i.e. product descriptions, some of the Home Text Editor text/images, CMS showing in the BO but default in FO. Decided to rollback and still got the same issue. Please help. Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 19, 2014 Share Posted March 19, 2014 Got home and for some reason I managed to login but the FO was a mess and various things missing i.e. product descriptions, some of the Home Text Editor text/images, CMS showing in the BO but default in FO. Decided to rollback and still got the same issue. Please help. Hi, can you also send me your FTP access. I will take a look at it tomorrow. Thank you! Link to comment Share on other sites More sharing options...
Dahl99 Posted March 20, 2014 Author Share Posted March 20, 2014 Hi Benjamin, I've sent you a PM with details. Thank you. Link to comment Share on other sites More sharing options...
renjii Posted March 22, 2014 Share Posted March 22, 2014 Hi Dahl99 Are you using win8 when you unable to log in ? I can log in through IE but unable to log in with chrome. i posted my finding here http://www.prestashop.com/forums/topic/317096-bo-log-in-button-not-working-on-google-chrome/?do=findComment&comment=1604395 Link to comment Share on other sites More sharing options...
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