LauraDomingo Posted January 3, 2014 Share Posted January 3, 2014 Good nightI have a problem for quite some time. I opened a Post in paragraph upgrade and configuration, but all they told me (and a few months ago) I do not got any results.Do not know if it is configuration problem or configuration prestashop hosting. The fact is that randomly (why is it so difficult to resolve) when you click on a page a page of my shop, and a square appears with a question mark inside. If F5 does well load the page.I can fix this? I know not what I do.Thank you very much for your attention Prestshop version is 1.5.5.0 (1.5.6.1 to actualize but I had to take back).The shop is lauradomingo.esSorry for the English but I use google translator Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 3, 2014 Share Posted January 3, 2014 What are your settings in Preferences>Performance>CCC ? Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 3, 2014 Author Share Posted January 3, 2014 I spent a screenshot Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 3, 2014 Share Posted January 3, 2014 That should be fine. Could you also show the screenshot for the "Recompile of template" boxes? Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 3, 2014 Author Share Posted January 3, 2014 Te copio las opciones que tengo. Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 3, 2014 Author Share Posted January 3, 2014 Please help me. My sales have dropped so much with this problem Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 3, 2014 Share Posted January 3, 2014 I am browsing your shop and I can not reproduce the problem. It's happening randomly? Do you know how I can reproduce it? Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 3, 2014 Author Share Posted January 3, 2014 (edited) I do not know how but I copy occurs departure screen. I tell you it's random. But very often It happens when you click on a product or a category is equal. You also pass the information you give me Advanced Parameters> Information> View Edited January 3, 2014 by LauraDomingo (see edit history) Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 9, 2014 Author Share Posted January 9, 2014 Benjamin Utterback You have been able to investigate anything about this? You think you should hire someone to fix me?thanks Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 9, 2014 Share Posted January 9, 2014 Can you try other browsers and try and reproduce the problem. Have other customers complained about this, I tested and I couldn't reproduce so I am wondering if it is just a local issue. Link to comment Share on other sites More sharing options...
LauraDomingo Posted January 10, 2014 Author Share Posted January 10, 2014 (edited) No is a local problem, customers call to say that there is an error in the store and can not buy. 've tried it with explorer, chrome, safari and firefox. In all it is the same. And the IPad also. Edited January 10, 2014 by LauraDomingo (see edit history) Link to comment Share on other sites More sharing options...
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