chanis Posted December 14, 2013 Share Posted December 14, 2013 (edited) Hi everybody!! I use prestashop 1.5.4, and my URL is www.hortusbio.es I´m looking for a solutions since some days ago...so let´s see..., that is my last oportunity The thing is that when I try to share a product in facebook, it takes only the URL, but not the image, the description and the tittle. Reading some things, I put this in the product.tpl, before {include file="$tpl_dir./breadcrumb.tpl"} {*Invisible RDA data for Facebook*} <meta property="og:title" content="{$meta_title}" /> <meta property="og:description" content="{$meta_description}" /> {if $have_image}<meta property="og:image" content="{$link->getImageLink($product->link_rewrite, $cover.id_image, 'large_default')}" />{/if} But the problem continues... I´ve tried since the product page in my shop, since hootsuite, since facebook directly writing the URL...always same problem. I hope somebody can help me!! Thanks a lot. Edited December 14, 2013 by hortusbio (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted December 14, 2013 Share Posted December 14, 2013 hello please try to debug url you want to share, then try to share again. https://developers.facebook.com/tools/debug/ Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 Hello Vekia, I did it, but the problem persists... That´s what it says Link to comment Share on other sites More sharing options...
vekia Posted December 14, 2013 Share Posted December 14, 2013 what does error code 503 means? The Web server (running the Web site) is currently unable to handle the HTTP request due to a temporary overloading or maintenance of the server. i think that your host blocking facebook crawler so it cant fetch correct data to display Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 (sorry because my english... So then, have I to talk to my hosting, because they are blocking facebook? Link to comment Share on other sites More sharing options...
vekia Posted December 14, 2013 Share Posted December 14, 2013 im not sure at all, this is possible. but i checked your website and it's under maintenance mode. so facebook crawler can't fetch information about products. Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 Sorry Vekia, you´re right. Now the shop is active, could you check it now please? Link to comment Share on other sites More sharing options...
vekia Posted December 14, 2013 Share Posted December 14, 2013 in this case facebook crawler hasn't got possibility to fetch data Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 OH MY GOD VEKIA....!! THANK YOU!! THE LIGHT!! It´s true...I have been days and days working on it!! So know...in preferences--location, I have only spain as a conuntry which can access to the shop. How can I do to change it? Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 Well Vekia, I have deactivated de IP geolocation, then I have used the https://developers.f...om/tools/debug/ again, and...it shares ok!!!!!!!!!! I´m really grateful Vekia Link to comment Share on other sites More sharing options...
vekia Posted December 14, 2013 Share Posted December 14, 2013 you're welcome glad to hear that i could help you if you need any additional assistance related to facebook share, just let me know Link to comment Share on other sites More sharing options...
chanis Posted December 14, 2013 Author Share Posted December 14, 2013 Just one more thing Vekia. I would like to share the long description instead of the short description. Do you know what could I do? Link to comment Share on other sites More sharing options...
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