lisajef Posted November 29, 2013 Share Posted November 29, 2013 (edited) HI all, I am having a problem with the client recovery link in that it doesn't work! If a client clicks on the "I've Forgotten My Password" link they get a HTTP 500 error: http://www.ifundas.com/gb/password-recovery Any ideas? Thanks in advance! Edited November 29, 2013 by lisajef (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 29, 2013 Share Posted November 29, 2013 please follow this and then reproduce the error so you can know the underlying issue. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
lisajef Posted November 29, 2013 Author Share Posted November 29, 2013 ok this is what I get - any pointers on how to fix it? Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/content/83/7897183/html/themes/theme593/password.tpl" on line 52 "<a class="button fr" href="{$link->getPageLink('authentication', true)}" title="[spam-filter]l s='Return to Login'}" rel="nofollow">{l s='Back to Login'}</a>" - Unexpected """, expected one of: "}" , " " , ATTR' in /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(78, '"') #2 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal in /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 29, 2013 Share Posted November 29, 2013 you need to search on this error, couple different ways to see if there is a 'like' problem. I would however suggest clearing your cache...see if that resolves the issue...remember to turn off errors when done. http://screencast.com/t/AIGG4A7pln Link to comment Share on other sites More sharing options...
lisajef Posted November 29, 2013 Author Share Posted November 29, 2013 Thanks but I already tried that and it made no difference. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 29, 2013 Share Posted November 29, 2013 Thanks but I already tried that and it made no difference. there appears to be an issue with themes/theme593/password.tpl this is not the default password.tpl...can you review the file to see if it's complete, i.e. make it through ftping to your remote site..? smarty is trying to compile it, so it's not a bad cached copy.... you could back up themes/theme593/password.tpl and try using the one found in default theme...just something to do Link to comment Share on other sites More sharing options...
lisajef Posted November 29, 2013 Author Share Posted November 29, 2013 YES! That worked thank you! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 29, 2013 Share Posted November 29, 2013 YES! That worked thank you! fantastico!...I'm on a roll...I will mark as resolved... happy winter 1 Link to comment Share on other sites More sharing options...
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