letiferus Posted November 15, 2013 Share Posted November 15, 2013 I'm getting a significant delay (between 12 - 20 seconds) when I try to add a product to my shopping cart. I believe it might be due to the fact that I have three configured shipping modules (usps, ups and fedex) and it's trying to query them before adding the items to the cart. I then hover my mouse over the shopping cart in the upper right and it drops down and shows the items in my cart. However it says that there's free shipping even though the item price is not high enough to qualify for my free shipping. When I go in to view the shopping cart I drop down the state selection and choose New York and put the zip 10101 into the field and the shipping initially comes up with "No carrier has been made available for this selection." or something like that. I'll hit the "update carrier list" button and it THEN properly updates the shipping options. So to summarize I'm getting three distinct bugs: 1. Delay when adding products. 2. Free shipping is listed when hovering over cart even though item added doesn't have a high enough price to qualify for free shipping. 3. In the cart view shipping initially says no carriers are available for selection and only updates AFTER I hit "update carrier list." I'm using prestashop 1.5.6.0 shop: www.tracerzpro.com Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
mcgerry Posted November 16, 2013 Share Posted November 16, 2013 I'm getting a significant delay (between 12 - 20 seconds) when I try to add a product to my shopping cart. I believe it might be due to the fact that I have three configured shipping modules (usps, ups and fedex) and it's trying to query them before adding the items to the cart. I then hover my mouse over the shopping cart in the upper right and it drops down and shows the items in my cart. However it says that there's free shipping even though the item price is not high enough to qualify for my free shipping. When I go in to view the shopping cart I drop down the state selection and choose New York and put the zip 10101 into the field and the shipping initially comes up with "No carrier has been made available for this selection." or something like that. I'll hit the "update carrier list" button and it THEN properly updates the shipping options. So to summarize I'm getting three distinct bugs: 1. Delay when adding products. 2. Free shipping is listed when hovering over cart even though item added doesn't have a high enough price to qualify for free shipping. 3. In the cart view shipping initially says no carriers are available for selection and only updates AFTER I hit "update carrier list." I'm using prestashop 1.5.6.0 shop: www.tracerzpro.com Any help would be greatly appreciated. me too have the same problem :-( Link to comment Share on other sites More sharing options...
letiferus Posted November 20, 2013 Author Share Posted November 20, 2013 Well I'm not the only one having this problem. That's good. I'm new to this forum. What do I have to do to get a response from someone who knows a thing or two? I'm not above nefarious rituals and howling at the full moon if that'll help me get my shop up and working. Link to comment Share on other sites More sharing options...
Dh42 Posted November 27, 2013 Share Posted November 27, 2013 The delay is caused by your server. You are more than likely on a shared server that is oversold and not devoting enough resources to the application. This is not a bug, but an issue with using a bad host. The free shipping you are seeing is because of the translations. You can change that to say what ever you want. That is expected behavior for a non logged in user. Link to comment Share on other sites More sharing options...
letiferus Posted November 28, 2013 Author Share Posted November 28, 2013 I was able to cut down the delay to about 6 seconds by disabling all the shipping modules except fedex. (A six second delay is still pretty bad). The free shipping is not due to the translations (I know how smarty works) it should be listing the prices according to tier and populating the price from the shipping module. It's saying "free" instead of 8.95 (or whatever the price would be). I get the same problem when I'm logged in as a user. Link to comment Share on other sites More sharing options...
Dh42 Posted November 28, 2013 Share Posted November 28, 2013 If you knew smarty you would notice that it uses a expression their and a translated field. But, baring you might have shipping set up wrong too. You are welcome to check this site out, it runs on a fast server and the shipping is set up correctly. http://maisondestencils.com/ Link to comment Share on other sites More sharing options...
letiferus Posted November 28, 2013 Author Share Posted November 28, 2013 I'm fairly certain that I have the shipping set up correctly because it works just fine when I disable the free shipping. Link to comment Share on other sites More sharing options...
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