Admin lock out

[bfleck]

I posted last month regarding a SSL certificate issue locking me out of logging in to my shop as an admin.  I can still login as a sales person.  I have a copy of all files on my computer as a backup.  

 

I try to choose the forgot my password option but I have it set that you can't change until 1,000,000 minutes has expired.  Is there any way I can change this setting in the files to allow me in as an admin.  I do not have the rights to change it as a salesperson.

 

Thank you

[Mr S]

Do you have access to your DB with tool like phpMyAdmin?

[PascalVG]

In ps_configuration, show all rows and search for password.

You will find: (in my case, row with ID 45)

PS_PASSWD_TIME_BACK  with probably your 1.000.000 mentioned her you can try to change it into 1

 

reload once more all the rows and see if it changed indeed.

Then retry to change your password...

 

pascal.

[bfleck]

Yes...I do have access to php My admin but do not understand how to use.

[PascalVG]

bfleck,

 

try this:

Back up database:

http://webcheatsheet.com/sql/mysql_backup_restore.php

 

Then have a look here:

http://www.inmotionhosting.com/support/edu/prestashop-15/reset-prestashop-admin-password

 

(2nd option, changing database entry)

 

 

Hope this helps,

pascal

[PascalVG]

Hi bfleck,

did you manage to fix the problem?

 

pascal