Loyalty Points Icon

[JRFerreira]

Hi there,

 

My site have the loyalty points for customers, but when i choose a product, on the background of the information about the points, only appear the gray image with the "?".

 

By buying this product you can collect up to 9 loyalty points. Your cart will total 9 points that can be converted into a voucher of 1,80 €.

 

Also, on the "My account" - "My loyalty points", appear like this:

 

•  Back to your account.
•  Home

Viewed products

 

 

 

 

 

 

 

 

 

 

 

 

How can i solve this?

[PrestaNinja]

Hello,

 

It means that the images doesn't exist, check first if images are in the folder they are suppose to be.

 

In your theme folder/modules/ can you see a folder named "loyalty"?

[JRFerreira]

Hi there,

 

the folder is there, and have the loyalty.gif included.

 

Best regards

[vekia]

hello

 

are you able to share url to your website? maybe issue is related to some customization in .css files etc.

it will be helpful in this case

[PrestaNinja]

Hi there,

 

the folder is there, and have the loyalty.gif included.

 

Best regards

Ok, can you see loyalty.tpl ?

If yes, Open it and look for "my-account.png" and "home.png", and change them to "my-account.gif" and "home.gif". Save, close, upload and check again.

[JRFerreira]

Ok, can you see loyalty.tpl ?

If yes, Open it and look for "my-account.png" and "home.png", and change them to "my-account.gif" and "home.gif". Save, close, upload and check again.

 

I found the loyalty.tpl at /modules/loyalty/views/templates/front and the both "my-account" and "home" are already as .gif

 

<li>

<a href="{$link->getPageLink('my-account', true)|escape:'html'}" title="{l s='Back to Your Account' mod='loyalty'}" rel="nofollow"><img src="{$img_dir}icon/my-account.gif" alt="" class="icon" /></a>

<a href="{$link->getPageLink('my-account', true)|escape:'html'}" title="{l s='Back to Your Account' mod='loyalty'}" rel="nofollow">{l s='Back to Your Account' mod='loyalty'}</a>

</li>

<li class="f_right">

<a href="{$base_dir}" title="{l s='Home' mod='loyalty'}"><img src="{$img_dir}icon/home.gif" alt="" class="icon" /></a>

<a href="{$base_dir}" title="{l s='Home' mod='loyalty'}">{l s='Home' mod='loyalty'}</a>

 

The link of the site is www.luxecupid.com (i'm still working on it) 

 

 

 

UPDATE:

 

I found a part of the problem. I search the icons on /img/icon and both "my-account" and "home" have .png so i change on the template file the extension of the files and now they are working.

But the Loyalty icon on the products page is still not worknig!

Edited October 17, 2013 by JRFerreira (see edit history)

[PrestaNinja]

From your website, it is showing "my-account.png", I was talking about "/your_theme/modules/loyalty/".

 

But I just checked and it seems that it is working now.

[JRFerreira]

From your website, it is showing "my-account.png", I was talking about "/your_theme/modules/loyalty/".

 

But I just checked and it seems that it is working now.

 

Yes, i change the type to .png and ii is worknig. But if you see on the product page, the loyalty icon is still not appearing.

[PrestaNinja]

Then for the product page, in "yourstore/img/icon/", look for info.png or info.gif and copy (not cut) to "theme476/img/icon/info.png" . It has to be a PNG file

Edited October 17, 2013 by PrestaNinja (see edit history)

[JRFerreira]

Then for the product page, in "yourstore/img/icon/", look for info.png or info.gif and copy (not cut) to "theme476/img/icon/info.png" . It has to be a PNG file

 

Thank you very much! It's perfect now!

[PrestaNinja]

You are welcome!

[canaltv]

Mail does not work for activation [email protected] import xml module with the order YHZHOWOOT located in comprarmovilesbaratos.com, that this error is due? restarts and asks me my activation email each time and not license is activated