deanot Posted October 13, 2013 Share Posted October 13, 2013 (edited) I can't select state in certain areas, under the warehouse I can't, under users I can't. I am set up for North America, USA and the states are correct. Just upgraded to the latest version so I am unsure of what is going on.. here is a screen grab of a user edit. Weird thing is, on sign up, you can select your state. As you can see, state is blank and can't be changed. This happens in a few areas, not just customer editing. Any ideas? Edited October 13, 2013 by deanot (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2013 Share Posted October 13, 2013 have you got states defined under localization > states tab in your BO ? Link to comment Share on other sites More sharing options...
deanot Posted October 13, 2013 Author Share Posted October 13, 2013 Yes sir, all states are active with a green check mark next to them. I did notice earlier, that the USA was coming under Argentina, of which I fixed now. Link to comment Share on other sites More sharing options...
deanot Posted October 13, 2013 Author Share Posted October 13, 2013 Just done a roll back to the version before, it is now working which would make me believe there is an issue with the new version.... Link to comment Share on other sites More sharing options...
banchijojo Posted November 17, 2013 Share Posted November 17, 2013 Happening to my customers too - some simply cannot select a state when registering. I have PS version 1.5.5. Anyone have any ideas? Link to comment Share on other sites More sharing options...
vekia Posted November 18, 2013 Share Posted November 18, 2013 Happening to my customers too - some simply cannot select a state when registering. I have PS version 1.5.5. Anyone have any ideas? this problem to appears all the time or only sometimes? also you've got the same issue for each country? or only for certain of them? Link to comment Share on other sites More sharing options...
deanot Posted November 18, 2013 Author Share Posted November 18, 2013 I don't know what it was, I ruled back and reinstalled and it worked for me. Link to comment Share on other sites More sharing options...
vekia Posted November 18, 2013 Share Posted November 18, 2013 I don't know what it was, I ruled back and reinstalled and it worked for me. so you problem is finally solved? Link to comment Share on other sites More sharing options...
deanot Posted November 18, 2013 Author Share Posted November 18, 2013 Yes sir, mine is working ok now, has been for a while now. I should have come back and mentioned that. I really don't know what went wrong, but it was due to the original upgrade, as mentioned I removed our rolled back and reinstalled, works again.... Link to comment Share on other sites More sharing options...
brad.kroll Posted March 30, 2014 Share Posted March 30, 2014 Did anyone ever find a permanent fix for this bug? I am running prestashop v1.5.6.0 and have encountered this error a few times now. Link to comment Share on other sites More sharing options...
saintofinternet Posted January 7, 2016 Share Posted January 7, 2016 i am from India and having the same problem with version 1.6.1.3. my users cannot select state with signing up. earlier it was working fine but suddenly it has now stopped. anything which i can do to make it work? the store is live now and i will be in trouble if users cannot sign up. the store is located at http://www.urvirl.in/rfcon Link to comment Share on other sites More sharing options...
Uniq Posted July 9, 2016 Share Posted July 9, 2016 I am also having an issue with this. Just had 3 customers today abandon cart due to not being able to select the state. Any fix on this? Link to comment Share on other sites More sharing options...
Kanenas Posted December 15, 2016 Share Posted December 15, 2016 Same problem here! Prestashop is a pain in the a[spam-filter] everything is buggy and you have to buy solutions that mess up more stuff and then you can't upgrade... changing state and country is buggy on mobile but no one has any answer why. When will the official prestahop be released since every version seems beta? Link to comment Share on other sites More sharing options...
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