500 - Internal server error

[jaspenhof]

I'm in the process of building my website and just made it live.  I was adding content this morning, along with attributes and values and I started getting the 500 internal server errors. 

 

My host, hostgator, says it's something in a script on the theme I'm using.

 

I'm using the default theme and wasn't messing with that anyway.

 

I'm a novice at this, so if you have time, detailed instructions would be appreciated.

 

Obviously, I'm in a panic to get this fixed. lol

 

Thanks

 

Also.....There are some things I can do in the back office.  I just tried to go into Combinations on a Product and got the following error:

 

Fatal error: Out of memory (allocated 253493248) (tried to allocate 40961 bytes) in /home2/jaspen/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 172

Edited October 3, 2013 by jaspenhof (see edit history)

[vekia]

hello

 

please turn on error reporting, this is first step in debuggin process

 

open this file: config/defines.inc.php

 

find this line

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

[jaspenhof]

Thanks.  I did that earlier, after I saw your post.  Still no luck.

[vekia]

hello

 

i've noticed that you edited post with error code:

 

 

Fatal error: Out of memory (allocated 253493248) (tried to allocate 40961 bytes) in/home2/jaspen/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 172

 

it mean that you exceded memory limit, try to increase memory limit param in php.ini file (of course if you've got possibility) or ask your hoster to increase this limit