[SOLVED] Blank Page with Bankwire and other Payment Modules

[gti_united]

Hello,

 

I have a Problem with the E-Mail notification modul an the payment modules bankwire and COD.

 

If i activate the E-Mail notification that i get an e-mail by new order, then the customer gets a blank page on the second payment step. he can "click" i buy, then it comes the blank page, and the customer not see the bankdetails and receive also no mail of his order. an receive also no mail.

 

if i deactivate the e-mail notification, all works normally, but i can't receive any mail if the notificationmodul is off, das really bad.

 

do i something wrong?

 

here my details of the shop (sorry its in german because im from switzerland)

Informationen auf Ihrem Server

Informationen auf Ihrem Server: Linux #1 SMP Wed Jul 3 13:39:48 EEST 2013 x86_64

Version der Server-Software: Apache

PHP-Version: 5.3.26

Speichergrenze: 512M

max_execution_time: 3000

Datenbank-Informationen

MySQL-Version: 5.5.32-cll

MySQL-Engine: InnoDB

Tabellen-Präfix: ps_

Informationen über Ihren Shop

PrestaShop-Version: 1.5.5.0

Shop-URL: http://www.apfelreparaturen.ch/

Aktuelle verwendetes Template: default

Informationen zur E-Mail-Konfiguration

Mail-Sendemethode: Sie verwenden die PHP-Funktion mail().

Ihre Informationen

Ihr Internet-Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0

Ihre Konfiguration überprüfen

Erforderliche Parameter: OK

Optionale Parameter: OK

Liste der geänderten Dateien

geänderte/fehlende Dateien wurden erkannt

Aktualisierte Dateien (4)

• classes/Hook.php
• modules/blocknewsletter/mails/en/newsletter_conf.html
• modules/blocknewsletter/mails/en/newsletter_verif.html
• modules/mailalerts/mails/en/new_order.html

 

thanks for help

Edited October 3, 2013 by gti_united (see edit history)

[PascalVG]

Turn on debug mode, so you will get more information on any error:

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/

 

When you have any error text, please copy here, so we can tell you some more.

pascal

[PascalVG]

N.B. If you're on a live site, don't forget to turn debug mode off again after you know the error... (and maybe put it shortly in maintenance mode if you turn debug on)

[gti_united]

Hello and thank for quick answer..

 

if i made it all right i became not the blank page, ibecam this:

 

Fatal error: Using $this when not in object context in /home/apfelrep/public_html/tools/swift/Swift/Message/Headers.php on line 426

 

but i dont know what that mean

[gti_united]

hello again,

 

sorry am a total newbie, I searched now the error an found this:

 

http://www.prestashop.com/forums/topic/271160-solved-bug-1550-toolsswiftswiftmessageheadersphp/

 

and the bug-fix

 

https://github.com/PrestaShop/PrestaShop/commit/ffdc7b51b7f07a1919cbaaafba5a5602671fb3a8

 

and its really working :-) i can't belevie it...

 

have already reinstalled 5 times and thought I'am stupid.

 

thanks for the help of the troubleshooting, before I did not know that.

 

i try to finish now my shop an i hope when i finisht it its still working, otherwise i'll get back :-)

 

thanks for your help, this forum is great :-)

 

cheers

[PascalVG]

Gi gti,

good that you made it work to turn on the debug mode, and thanks for the feedback!

 

Don't forget to turn off the debug mode before going live with your site :-)

pascal

[gti_united]

thanks for tipp,

 

bevore i tested the solution i have already transfer the original defines.inc.php with ftp to the server to turn it off