[solved] PayPal syntax error

[liviaboutique]

Hi there,

 

I have big problem because my clients can't pay for ordered products from my shop.

 

The problem is in the paypal website when you want to check out.

Everything is fine in the basket ,products delivery cost,but if you want to pay is a message error no 3005 on paypal website.

 

Could anyone plese help me with tahat please?

Edited September 26, 2013 by El Patron
solved (see edit history)

[PrestaHeroes USA]

do you see the order in the back office?

if so what is the order status and look in the order, copy and paste the paypal error message from the lo

paypal basically states for a 3005

 

3005 means that your cart is passing a $0.00 amount to PayPal for processing. We are unable to process a payments a $0.00 amount.

 

 

please also post your ps version

your paypal version

your shop url

 

 

[liviaboutique]

Hi

My PS v is 1.5.2

PP v is 3.5.5

www.liviaboutique.ie

I have nothing in my orders folder and  the massege from paypal is :

We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

For some browsers, this problem can be resolved by clearing or deleting cookies.

Message 3005

 

 

Thanks in advance

Edited September 25, 2013 by liviaboutique (see edit history)

[PrestaHeroes USA]

do you see the order in the back office?

if so what is the order status and look in the order, copy and paste the paypal error message from the lo

paypal basically states for a 3005

more please

[liviaboutique]

Yes I do  but my order folder is empty yet I just start.

What order status do you looking for?

Edited September 25, 2013 by liviaboutique (see edit history)

[PrestaHeroes USA]

Yes I do  but my order folder is empty yet I just start.

What order status do you looking for?

 

ok, so did not create order

 

did this use to work but broke or are you enabling for the first time?

[liviaboutique]

I can do the order and products are in the basket than I'am transfer to paypal website puting all details and when want to pay I cant and I see that info and massage 3005

Edited September 25, 2013 by liviaboutique (see edit history)

[PrestaHeroes USA]

did this use to work but broke or are you enabling for the first time?

[liviaboutique]

My customers mail me about that problem but I just start with my shop

Edited September 25, 2013 by liviaboutique (see edit history)

[liviaboutique]

Have you any idea for start normal shoping for me ?

[PrestaHeroes USA]

it's a beautiful shop...I would buy from you...well done!  My site looks old and tired in comparison.

 

Please follow this forge report, I think it might resolve your problem.

http://forge.prestashop.com/browse/PSCFI-2149

 

 

testing non-express check out and standard checkout same error.

Please try to contact the merchant:

1. PayPal response:
2. TIMESTAMP -> 2013-09-25T20:30:50Z
3. L_ERRORCODE0 -> 10002
4. L_SHORTMESSAGE0 -> Security error
5. L_LONGMESSAGE0 -> Security header is not valid
6. L_SEVERITYCODE0 -> Error

http://screencast.com/t/ljaXafoy

[liviaboutique]

Thanks El Patron but still not working it is presta fault probably

[PrestaHeroes USA]

The changes you made fixed the security error I now get as far as PayPal, the message is sort of goofy...and probably incorrect.  Try checking out (not express checkout) with a paypal account (not your business account email)

 

http://screencast.com/t/UWufatgiGCw

[liviaboutique]

Hi El

 

Everything is working well now

The reason was Nothern Ireland ISO Code.

This Is UK for all England ,Wales and Nothern Ireland and I have to set up the same delivery cost for UK And NI and it's working well.

Thanks for your attention and help.

Best of luck.