[SOLVED] RMA button is not showing up on customers order

[Penge58]

Hello

 

Using pr. 1.5.5.0

 

I have ticked the box for enabling RMA and made it valid for 20 days.

 

Is there anything else I need to do because when I test it I don't see any RMA button on the details on order history.

 

 

Thanks.

Edited September 22, 2013 by Penge58 (see edit history)

[vekia]

sry but what you mean by RMA ? you mean merchandise return?

[Penge58]

sry but what you mean by RMA ? you mean merchandise return?

 

Oh yes.....did I use the wrong term ?

Thats what I mean.

[Penge58]

Oh yes.....did I use the wrong term ?

Thats what I mean.

 

 

I guess I need to set the order status to delivered ?

[Penge58]

I guess I need to set the order status to delivered ?

 

That was it.

When the status of the order is set to Delivered the return mechandise buttom shows up.

Its logical :-)

 

Thanks to Prestashop.......the greatest shop software I've seen so far.