darrenroberts Posted September 13, 2013 Share Posted September 13, 2013 when i add a new product after adding the item and product code i add the price and shipping as soon as i have to save it before adding the quanities the page reloads blank i then have to reload the admin area and go back in to finish off Link to comment Share on other sites More sharing options...
vekia Posted September 13, 2013 Share Posted September 13, 2013 if you've got blank page, you should follow this tutorial: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/ then you will probably see additional messages about issues (what and where doesnt work) Link to comment Share on other sites More sharing options...
darrenroberts Posted September 13, 2013 Author Share Posted September 13, 2013 i get the following Notice: mail(): Policy restriction in effect. The fifth parameter is disabled on this system in /customers/6/e/4/northeastscalemodels.co.uk/httpd.www/tools/swift/Swift/Plugin/MailSend.php on line 160 Warning: Cannot modify header information - headers already sent by (output started at /customers/6/e/4/northeastscalemodels.co.uk/httpd.www/tools/swift/Swift/Plugin/MailSend.php:160) in /customers/6/e/4/northeastscalemodels.co.uk/httpd.www/classes/controller/AdminController.php on line 1225 no idea what it means Link to comment Share on other sites More sharing options...
vekia Posted September 13, 2013 Share Posted September 13, 2013 ohh it looks like something wrong with your server configuration for mail(); function. may i know which mailing method you use? mail() function or SMTP ? the other thing is fact, that notices shouldn't crash the website Link to comment Share on other sites More sharing options...
darrenroberts Posted September 14, 2013 Author Share Posted September 14, 2013 Ive turned it off in the email section and its started working ok now so fingers crossed Link to comment Share on other sites More sharing options...
darrenroberts Posted September 16, 2013 Author Share Posted September 16, 2013 its still happening but not gettin any errors displayed Link to comment Share on other sites More sharing options...
kmorgen Posted October 2, 2013 Share Posted October 2, 2013 Did you solve this? I also get a blank page if saving product data and even just changing order status. If enabling error messages, I also get the Notice: mail(): Policy restriction in effect. The fifth parameter is disabled on this system in... error. I also get the error if sending a test e-mail, even though it is received (tried both the PHP mail () function and manual SMTP) If disabling emails, I can then again edit products and change order status without this error. I suspect it might be a problem with the host, but did not have this problem before updating to 1.5.5.0 and did not change host etc. Link to comment Share on other sites More sharing options...
darrenroberts Posted November 25, 2013 Author Share Posted November 25, 2013 Yes i resolved this by clearing smarty cache Link to comment Share on other sites More sharing options...
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