Addons upload no working?

[gozzapaul]

Hi There,

 

I have just had my store moved to a new dedicated server and URL and the 'Add a new module' has stopped working. When I try to upload a new addon I get the message:

 

An error occurred while copying archive to the module directory.

[PascalVG]

Is the shop and back office fully working, other than this??

What Prestashop version do you use?

Do you have the URL to your shop?

 

Does the module directory have write permission? (if not sure, try chmod -R 755 or 777)

 

My $0.02

pascal

[more-control]

Hi there

 

I'm looking to update my version of Prestashop to 1.6. Currently it is V1.4.0.1.7 When I try to install the 1-click upgrade module or any other module i get the following error message:

 

An error occurred while copying archive to module directory

 

I'm currently using the default prestashop theme and have just changed over all the directory permissions but still have not had any luck. Can anyone advise on what else I could look into to check.

 

If you need any more information just let me know.

 

all the best