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shipping costs dont update with differnet billing and delivery address prestashop


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Hi

 

Can any one help please...the following scenario may help explain.

 

Customer creates an address on registration in the UK, (shipping cost in the UK is £5)

 

When going through the checkout they want a different billing and shipping address, they now input a new address outside of the UK (shipping cost is £10).

 

The cart updates ok with the address details, however does not modify the price for shipping...this could create a major issue....

 

I have tried without success to solve this....does anyone have any ideas???

 

Guess I couldn't be the only one who has this issue...I am using version 1.5.4.1 if that helps

 

Many thanks is anticipation!

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Need more info....

 

1) Which carrier are you using? built in shipping, or using a module?

2) Do you get the correct shipping if you refresh the page?

3) If you start using the "outside UK" address, are you getting the right shipping?

4) Does it work with the default theme (in case you are using a custom one).

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Hi

Many thanks for your reply.

 

When I input my non UK address (Switzerland) the country field hadn't updated from the United Kingdom although I had Zurich.

 

Feel like an idiot, but all works as expected!

 

It was thanks to you as I tried in the default theme to see if the result was the same and that's when I noticed it.

Regards

Barry

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