Front office crash after category upload

[V12]

Hi,

 

I'm working on my 1.5 web shop, i've been uploading a considerable number of categories.

suddenly after one upload batch the front office refuses to open and gives a 500 error.

 

My back office works fine.

> I've checked the categories trough the back office and those are fine.

 

Server time out controls are good

> checked and enlarged control files.

 

Server does not have any errors

> as per Cpanel quick diagnoses

 

Checked error in multiple browsers

> error persists in all

 

Has anyone encountered this issue?

How do i get my front office back working?

[V12]

anyone?

[vekia]

have you got an access to the PHP error log? if so - check it for errors.

You imported categories with subcategories ?

[gormmo]

Hi.

 

I have the exact same problem.. 

 

The client creates a new subcategory and suddenly the main category disappears from backend and the frontend crashes with a error 500.. 

 

The php error log says:

 

[Thu Nov 14 13:48:58.994189 2013] [core:error] [pid 775249] [client 93.167.247.130:56391] End of script output before headers: index.php

 

Any solution to this problem yet?

 

Best regards, Gorm

Edited November 15, 2013 by gormmo (see edit history)

[vekia]

check ps_category table in your database

 

have you got there some "enormous" values in nleft / nright columns?

[gormmo]

check ps_category table in your database

 

have you got there some "enormous" values in nleft / nright columns?

 

 

Well, I have values like around 230 in some of the lines.. Is that "enourmous"?

 

And thank you for your quick reply :-)