PatJ Posted April 11, 2013 Share Posted April 11, 2013 Hi all I have a strange behaviour in my shop PS 1.4.9 just migrated from PS1.3.1 The search engine does not work on the front-office (it works in the backoffice) When Looking at the search index information, I have (for exemple) 252/4414. So I rebuild the index and get 4414/4414 and the search works again on frontoffice, for a while... Some time after (a few hours), it does not work anymore and the search index is down again to around 250 / 4414 (value vary but never goes more than 300) I tried to use "add product to index" instead of rebuilding, same behaviour... I don't know really what's happening and what I can do If anybody can help ??? Thank you very much in advance ! Link to comment Share on other sites More sharing options...
PatJ Posted April 17, 2013 Author Share Posted April 17, 2013 Hello, Still having the problem ... I added a cron task to rebuild the index each day, but it still looses the data... Noboy can help ?? Link to comment Share on other sites More sharing options...
BJC Posted May 23, 2013 Share Posted May 23, 2013 I am having the same problem and am wondering if you have been able to solve this? Thanks. Link to comment Share on other sites More sharing options...
ilan316 Posted July 1, 2013 Share Posted July 1, 2013 Having the same problem.... any fix? Link to comment Share on other sites More sharing options...
PatJ Posted July 1, 2013 Author Share Posted July 1, 2013 Hello, Sorry for not answering before. For us, after many tests, the problem appeared to come from a piece of software we use to transfer data from a business software to our web shop. The software was modified and the problem solved, but I am unable to say what the problem was exactly. Link to comment Share on other sites More sharing options...
ilan316 Posted July 1, 2013 Share Posted July 1, 2013 ok thank you. Link to comment Share on other sites More sharing options...
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