JamesPrest0n Posted March 18, 2013 Share Posted March 18, 2013 (edited) SOMEONE!! PLEASE HELP!!! I have been trying to contact PrestaShop for months about this. I opened a new account and with it bought a domain name with PrestaShop (www.highwaybookshop.org) in Feb 2012. Our business took a different focus so we decided to close the online shop. AND HERE THE TROUBLE STARTED!! I tried to contact PrestaShop and they never responded to any of my support queries at all. I then just decided to log into my shop and cancel it from there. All seemed good after I received my cancellation Email. BUT! 3 weeks later I received another Email with an invoice! And I see my credit card was debited!!? The account is now canceled and I cannot log into any account with my registered email address (I have had to open a new account to post on this forum). I am very, very upset and I need someone at PrestaShop to get in touch with me ASAP to cancel this monthly debit order. This is very, very poor service! I would appreciate it if you mailed me on sonicsubstance (at) gmail (dot) com PLEASE! SOMEONE HELP!! Thanking you kindly, James Preston Edited March 18, 2013 by JamesPrest0n (see edit history) Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted March 18, 2013 Share Posted March 18, 2013 I would advise calling your cc company and file a dispute. They can also block charges from vendors. This will save you loads of time and aggravation. Link to comment Share on other sites More sharing options...
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