monstercreativestudio Posted February 14, 2013 Share Posted February 14, 2013 Hi! I have serious problem. User can't select state/province, no field, and then gives error must select province (no where to put it in). Only happens in internet explorer and works perfect in chrome. And in IE the Identification number field is still there. I hid it in the other browsers. website is www.bikersalley.ca Link to comment Share on other sites More sharing options...
doubleD Posted February 14, 2013 Share Posted February 14, 2013 Hi! I have serious problem. User can't select state/province, no field, and then gives error must select province (no where to put it in). Only happens in internet explorer and works perfect in chrome. And in IE the Identification number field is still there. I hid it in the other browsers. website is www.bikersalley.ca What's your prestashop version? Maybe this post will help. Link to comment Share on other sites More sharing options...
monstercreativestudio Posted February 15, 2013 Author Share Posted February 15, 2013 Im using prestashop 1.5.3 that wont work for me as it's not the default theme, but I seen more than one person having the same issues. Link to comment Share on other sites More sharing options...
doubleD Posted February 15, 2013 Share Posted February 15, 2013 Im using prestashop 1.5.3 that wont work for me as it's not the default theme, but I seen more than one person having the same issues. Maybe, but if you enable default theme and check the issue is there or not you will find out wether it's a theme problem or something else like controllers or classes... Link to comment Share on other sites More sharing options...
monstercreativestudio Posted February 15, 2013 Author Share Posted February 15, 2013 (edited) it works in default theme. i just tested it on the test server. And I can get the state field to appear with changing css id_state{display:block} but it doesn't dsiplay the state information from the database, every country shows as no states. maybe a problem with javascript?? Edited February 15, 2013 by monstercreativestudio (see edit history) Link to comment Share on other sites More sharing options...
doubleD Posted February 15, 2013 Share Posted February 15, 2013 (edited) it works in default theme. i just tested it on the test server. And I can get the state field to appear with changing css id_state{display:block} but it doesn't dsiplay the state information from the database, every country shows as no states. maybe a problem with javascript?? Did you change address format for countries ? Default is: firstname lastname company vat_number address1 address2 postcode city Country:name State:name phone Maybe it's a javascript... or one of the controllers or one of the classes... P.S. What's the IE version ? Edited February 15, 2013 by doubleD (see edit history) Link to comment Share on other sites More sharing options...
monstercreativestudio Posted February 15, 2013 Author Share Posted February 15, 2013 it happens in IE 8 and 9. haven't tried 7 (people still use it?). I didn't change the address format but ill go check to make sure its default. Link to comment Share on other sites More sharing options...
doubleD Posted February 15, 2013 Share Posted February 15, 2013 it happens in IE 8 and 9. haven't tried 7 (people still use it?). I didn't change the address format but ill go check to make sure its default. I haven't start IE for a while ... And only now i noticed that i have the same issue Link to comment Share on other sites More sharing options...
monstercreativestudio Posted February 15, 2013 Author Share Posted February 15, 2013 LOL. Yea im on mac so when these IE problems happens its like damn. only browser to make my life miserable. I appreciate you walking me through this though. sparked ideas of things to try. I think I'm close to narrowing down what file is causing an issue Link to comment Share on other sites More sharing options...
doubleD Posted February 15, 2013 Share Posted February 15, 2013 LOL. Yea im on mac so when these IE problems happens its like damn. only browser to make my life miserable. I appreciate you walking me through this though. sparked ideas of things to try. I think I'm close to narrowing down what file is causing an issue The same... ) I hate IE ) Now i noticed that ajax doesn't work there too Link to comment Share on other sites More sharing options...
monstercreativestudio Posted February 15, 2013 Author Share Posted February 15, 2013 I fixed the issue. for me it was themes > mytheme > tools > statesmanagement.js. Changed it with the statesmanagement.js from default theme. maybe see if this works for you. Link to comment Share on other sites More sharing options...
doubleD Posted February 15, 2013 Share Posted February 15, 2013 I fixed the issue. for me it was themes > mytheme > tools > statesmanagement.js. Changed it with the statesmanagement.js from default theme. maybe see if this works for you. Yes, i've found the fix too ) http://forge.prestashop.com/browse/PSCFV-5372 Link to comment Share on other sites More sharing options...
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