"technical Error Unable To Load Form" When Creating A Account

[floerian1994]

Hi,

 

when I try to create a new costumer account everytime this error pop-up.

 

I disabled and then delete the mobile theme in /themes/default/mobile

But the problem is still there.

What can i do know?

[thander]

i have same error so plz .. tell me the solution this problem

[thander]

I had found a solution. Most of sources told that i should turn off mobile functionality in theme. I did so, but it didn't help. So I checked form it was referencing to certain adress but AJAX request was directed to homepage.

So I'd modified AJAX request in file so it directs same place as form.

In /themes/default/authentication.tpl about line 97 there was line:

 

 

url: baseUri,

I had changed it to:

url: baseUri + 'index.php?controller=authentication',

[Jackdomain]

 

I had found a solution. Most of sources told that i should turn off mobile functionality in theme. I did so, but it didn't help. So I checked form it was referencing to certain adress but AJAX request was directed to homepage.

So I'd modified AJAX request in file so it directs same place as form.

In /themes/default/authentication.tpl about line 97 there was line:

 

 

url: baseUri,

I had changed it to:

url: baseUri + 'index.php?controller=authentication',

 

 

Thanks a lot!! it worked just perfect!

[Diego E.S]

Disable the WWW in Preferencias >>> SEO y URL.

 

Delete WWW. only domain store: Ej youstore.com

 

Bye

[kelymon]

hello, i have tha same problem. I ve tried everything but still doesnt work.

changed the line as jackdomain says, i disabled the mobile theme, i deleted the files with ftp.

please help i m gonna crush!!! i changed the url (delete the www)

Edited April 24, 2013 by kelymon (see edit history)

[ueduard]

same for me

[wayned1985]

FIX: In admin panel go to, Advanced paramaters>performance, scroll down to CCC (Combine, Compress and Cache), and choose Keep inline JavaScript in HTML as original. This solved the error for me.

[ueduard]

Those options are like you specify and still the error is there.

[xthunder]

I had found a solution. Most of sources told that i should turn off mobile functionality in theme. I did so, but it didn't help. So I checked form it was referencing to certain adress but AJAX request was directed to homepage.

So I'd modified AJAX request in file so it directs same place as form.

In /themes/default/authentication.tpl about line 97 there was line:

 

 

url: baseUri,

I had changed it to:

url: baseUri + 'index.php?controller=authentication',

 

Hello,

 

I am using PrestaShop 1.5.6.0 and having this issue.

 

Your fix worked for me and I would like to thank you for the info.

 

for PrestaShop 1.5.6.0, here is the exact line number of the edit:

 

# diff authentication.tpl.orig authentication.tpl

100c100

<                       url: baseUri,

---

>                       url: baseUri + 'index.php?controller=authentication',

 

  Peter.

Edited October 21, 2013 by xthunder (see edit history)

[pablo83krk]

Nothing work, still error is there

 

TECHNICAL ERROR: unable to load form.

Details:
Error thrown: [object Object]
Text status: parsererror

 

[vekia]

please share url to website, without access is hard to say where the error is

[armadillo2]

http://www.outletauto.eu/autenticazione?back=my-account

[tenzher]

http://www.outletauto.eu/autenticazione?back=my-account

 

It seems to work now, how did you solve it?

[armadillo2]

i don't solve it on ie8

 

on chrome firefox ie10 safari it's ok!!

 

ON INTERNET explorer 8 no....

[Totti]

Same problem with only ie 11

 

https://supplementmuscle.com/autenticazione?back=my-account?controller=404

[sduran]

I have an authentication error and happens when the client wants to create an account. I have read many possible solutions and I could not fix mine

http://skyway.mx/inicio-sesion?back=my-account

 

The error is:

TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror

 

For more details of the problem I went to the Theme folder, authentication.js made a change on the line 82:

 

error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + XMLHttpRequest + "\n" + 'Text status: ' + textStatus;

 

to

 

error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + errorThrown + "\n" + 'Text status: ' + textStatus; 

 

And the mistake was more explicit, the result was as follows:

TECHNICAL ERROR: unable to load form. Details: Error thrown: SyntaxError: Unexpected token < Text status: parsererror

 

I appreciate the support that this community has provided, and that helped me solve many cases. Only I could with this problem and I'm a little stressed.

 

Thanks

 

 

No answear 2 years ago, what if i never had new accounts? Help, who ca help me to fix this error?

Edited October 20, 2015 by sduran (see edit history)

[mgamanunes]

I just had this problem, and none of the provided solutions solved it.

What I did was the following:

 

- Indeed change the "url" field, but in "authentication.js" in /[your-theme]/js/authentication.js

- Here, change code line 38 where goes

 

url: baseUri  + '?rand=' + new Date().getTime(),

 

to

 

url: baseUri + 'index.php?controller=authentication' + '?rand=' + new Date().getTime(),

 

I don't know how the default theme works in previous versions, but currently the url for the ajax request is not provided in authentication.tpl, but rather in authentication.js - This is where you have to make the change.

 

Hope this helps you and anybody with the same problem!

[Paoletto_83]

My problem was the plugin UE Cookie Law