ehssan240 Posted December 29, 2012 Share Posted December 29, 2012 Just installed 1.5.3. Trying to upload store header logo, but continuously getting an error message: "An error occurred during logo copy." An error occurred during logo copy. Both /img folder and /img/logo.jpg permissions are set to 755. Tried to resize my logo to 209 x 52 px (exactly same as default logo) and renamed my logo to logo.jpg. But none solved the problem. Kind of stuck here with no clue Please help Link to comment Share on other sites More sharing options...
vekia Posted December 29, 2012 Share Posted December 29, 2012 where you've got hosting service? can you give 777 permission to file and test it again? Link to comment Share on other sites More sharing options...
ehssan240 Posted December 29, 2012 Author Share Posted December 29, 2012 where you've got hosting service? can you give 777 permission to file and test it again? Changed to 777 and tested again, same error shows up! siteground.com Link to comment Share on other sites More sharing options...
CENE Posted December 30, 2012 Share Posted December 30, 2012 Just installed 1.5.3. Trying to upload store header logo, but continuously getting an error message: "An error occurred during logo copy." An error occurred during logo copy. Both /img folder and /img/logo.jpg permissions are set to 755. Tried to resize my logo to 209 x 52 px (exactly same as default logo) and renamed my logo to logo.jpg. But none solved the problem. Kind of stuck here with no clue Please help I have same error and tryed on 3 diffrent serveres with same problem :S Link to comment Share on other sites More sharing options...
lolosia Posted December 30, 2012 Share Posted December 30, 2012 yeah.. i do the same problem.. An error occurred during logo copy. Anyone help pls.? before i give up with this prestahop.. Link to comment Share on other sites More sharing options...
ForgedOffRoad Posted December 30, 2012 Share Posted December 30, 2012 I fought with this for about four hours last night. I'm no programmer, so I was about ready to throw my laptop off the roof. What finally fixed my issue was the 755. However, I ran into the problem again when attempting to replace the image that pops up on the maintenance page, and 755 didn't help at all. Have you tried: Go to public_html > img Delete "logo.png" Upload your logo file with 755 permissions Rename your file to "logo.png" (right-click and select "Rename file" since simply changing the text didn't seem to work for me) That may or may not work- it was part of what I was fighting through last night. Again, I suck at computers, but I figure it may help if you at least have something else to try. Link to comment Share on other sites More sharing options...
Nemo Posted December 30, 2012 Share Posted December 30, 2012 (edited) Fix Around 1- Upload logo.jpg by ftp on IMG folder on your server. 2- After upload rename it as : logo-1.jpg 3- Reload your home page .... now work Edited December 30, 2012 by Nemo (see edit history) 1 Link to comment Share on other sites More sharing options...
ehssan240 Posted December 30, 2012 Author Share Posted December 30, 2012 Fix Around 1- Upload logo.jpg by ftp on IMG folder on your server. 2- After upload rename it as : logo-1.jpg 3- Reload your home page .... now work Thanks Nemo, this solved the problem Link to comment Share on other sites More sharing options...
lolosia Posted December 30, 2012 Share Posted December 30, 2012 not work! im appreciate you all coz helping me.. i really hate this prestashop already..!! Link to comment Share on other sites More sharing options...
ehssan240 Posted December 31, 2012 Author Share Posted December 31, 2012 With Nemo's guide, I solved header logo problem, but the issue happens when uploading manufacturers logos and categories pics also (( I have just moved to 1.5.3 and in 1.4.8, I never had this issue, really frustrating any help please? Link to comment Share on other sites More sharing options...
colville Posted January 2, 2013 Share Posted January 2, 2013 I just had the same issue after installing 1.5.3 on a2 hosting. I found that my problem was on line 124 of /classes/ImageManager.php where the app was looking to check the filesize. For some reason the file size was returning as zero even when this wasn't the case. I commented out the filesize test and it then worked. My line 124 now looks like: if (!file_exists($src_file)) Hope this helps someone. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now