wallquotes Posted December 29, 2012 Share Posted December 29, 2012 I added some products in my backend and now my shop is only displaying my logo and not loading properly. No idea what happened. The last thing I did was change tax to show up on the cart and not figured into the product price before adding to cart. Please message me and I will put the site up for you to view. Link to comment Share on other sites More sharing options...
vekia Posted December 29, 2012 Share Posted December 29, 2012 can you turn on error reporting (tutorial if you dont know how to do that), and refresh main site of your shop. if some problems occur you will get notification about that. You can also check error log in your webservice (if you've got access) Link to comment Share on other sites More sharing options...
wallquotes Posted December 30, 2012 Author Share Posted December 30, 2012 I did that now and nothing changed. Link to comment Share on other sites More sharing options...
wallquotes Posted January 1, 2013 Author Share Posted January 1, 2013 Here is what is showing in configuration... Required parameters: OK Optional parameters: Please fix the following error(s) fopen magicquotes Link to comment Share on other sites More sharing options...
Site Posted January 4, 2013 Share Posted January 4, 2013 Does your web host give you an error_log file ? Link to comment Share on other sites More sharing options...
vekia Posted January 4, 2013 Share Posted January 4, 2013 exactly, the error log will be necessary here to solve issue Link to comment Share on other sites More sharing options...
wallquotes Posted January 7, 2013 Author Share Posted January 7, 2013 My web host is 1and1.com. I am not sure how to find the error log. Really new at ecommerce prestashop. Link to comment Share on other sites More sharing options...
vekia Posted January 7, 2013 Share Posted January 7, 2013 you can find out error_log file in main root category of your ftp account (or somewhere else in many cases) but im not sure that 1&1 granted you an access to this file .... Link to comment Share on other sites More sharing options...
Site Posted January 7, 2013 Share Posted January 7, 2013 1and1 do not give access to this, What package do you have with them? Link to comment Share on other sites More sharing options...
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