Melander Posted November 19, 2012 Share Posted November 19, 2012 Hello everyone, Im sitting here ready to launch my store any day now, but there are still some unclear things regarding customer groups. I will have both private and business customers visiting my store. So basically what I would like to achieve is for the private customers to view tax while the business customers sees prices without it. I assume this is where "customer groups" come in? But how can Prestashop know whether the customer is private or business since there is no way of telling what they are? The registration doesnt let you check a box private/business etc. Also Im trying to do exactly the same for the shipping prices, where i have free shipping for private users when they been shopping for more then 100 dollars, but never free for business customers. And yet again i assume this is where Customer Groups come into play? I just dont quite get how Prestashop would be able to seperate them though, any help?? Cheers! Link to comment Share on other sites More sharing options...
bside2234 Posted November 19, 2012 Share Posted November 19, 2012 In BO under Customers, there is a drop-down menu where you can select the group. Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 19, 2012 Share Posted November 19, 2012 Hello and Thanks B-Side, you can also create different specific shipping carriers for specific Customer Groups. Link to comment Share on other sites More sharing options...
Melander Posted November 19, 2012 Author Share Posted November 19, 2012 Sorry guys but I dont quite follow, BO you say, define that please. @ Benjamin I saw you replying to another post of mine but i think you can close that one since other threads issue is already a part of this one . My problem is I dont understand how this would work, how does PS get the info that a user is either business or private by auto? Or do i need to edit them everytime they register on the site? I gotta be dumb or something so i apologize.. :| Link to comment Share on other sites More sharing options...
tdr170 Posted November 19, 2012 Share Posted November 19, 2012 Yes you must edit the customer and place them in the group they belong, if the customers could select their own group you would always have some that selected a group they were not actually authorized for. I edited my welcome message to say If you are a Team Member please allow up to 24 hrs for us to change your status if you need to place an order now E-mail or call us. (yadayadayada) Link to comment Share on other sites More sharing options...
Melander Posted November 19, 2012 Author Share Posted November 19, 2012 Yes you must edit the customer and place them in the group they belong, if the customers could select their own group you would always have some that selected a group they were not actually authorized for. I edited my welcome message to say If you are a Team Member please allow up to 24 hrs for us to change your status if you need to place an order now E-mail or call us. (yadayadayada) Hmm ok i get it, so this is not an automated process. I think thats bad because most users that signups will place an order just seconds after.. im loosing out of money else and the potential of the user not shopping at all. Editing every registration seems just very ineffecient! ( Link to comment Share on other sites More sharing options...
benjamin utterback Posted November 19, 2012 Share Posted November 19, 2012 Yes, once they register, you will actually have to edit each customer and place them in a Customer Group. You can create different customer groups to have separate permissions/shipping/ pricing rules. Link to comment Share on other sites More sharing options...
Melander Posted November 19, 2012 Author Share Posted November 19, 2012 Ok i got the hang of it now, seems to work great. Thanks a lot for the answers from all in this thread, i appriciate is so much. Benjamin, yup! However.. Im now logged in as a customer (using business customer category), but i dont see my products categories on the website. Everything looks different. Ive enabled all Authorized modules: SELECT ALL. Any suggestions? Is there a way to just "copy" the default values to all other groups and then just modify few selected ones? Link to comment Share on other sites More sharing options...
Melander Posted November 19, 2012 Author Share Posted November 19, 2012 (edited) I got it sorted! Thanks :D Edited November 19, 2012 by Melander (see edit history) Link to comment Share on other sites More sharing options...
Melander Posted November 21, 2012 Author Share Posted November 21, 2012 However I cannot get the shipping right. This is the setup i want: Private customers: Free shipping above 100 dollars Business customers: Never free shipping The way it is now, both get free shipping above 100 dollars. There no way to seperate them, because when I click the shipping, both gets changed at the same time? What am i doing wrong? Link to comment Share on other sites More sharing options...
Melander Posted November 21, 2012 Author Share Posted November 21, 2012 Bump.. Link to comment Share on other sites More sharing options...
Melander Posted November 21, 2012 Author Share Posted November 21, 2012 anyone? Link to comment Share on other sites More sharing options...
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