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Categories menu disappeared

leslyarun
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leslyarun Newbie

leslyarun

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check in backoffice if categories block is installed/enabled and also try to re-install it if needed (uninstall->install)

 

just a side note, I noticed the information block is hidden in your left column

 

I uninstalled and installed the categories module, but still there are no changes. pls help me :(

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leslyarun Newbie

leslyarun

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strange, the categories block is installed now?

do you see it in admin->modules->positions?

how you re-installed it? uniinstall->install? or disable/enable?

i unistalled the module and then installed it again

ya , it is enabled. i ran live edit and found the categories block in left side. But in front office it is not available.

Also when i turn off force recompile, even the featured products got disappeared. Please help me

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Radu Newbie

Radu

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I don't see at this point how to help, leave force compile and cache off, and temporary change the theme to see if it shoes in the original theme, maybe there is something in your tpl file that's missing, for instance check in header.tpl you have the code:

{$HOOK_LEFT_COLUMN}

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leslyarun Newbie

leslyarun

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I don't see at this point how to help, leave force compile and cache off, and temporary change the theme to see if it shoes in the original theme, maybe there is something in your tpl file that's missing, for instance check in header.tpl you have the code:

{$HOOK_LEFT_COLUMN}

i changed the theme , but still the categories menu didnt appear .

ya, i find the following codes :

 

<div id="columns">

<!-- Left -->

<div id="left_column" class="column">

{$HOOK_LEFT_COLUMN}

</div>

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Radu Newbie

Radu

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do you have some sort of server caching like apache mod_disk? I saw similar issues with missconfiguration of this module, but haven't met other similar experience like in your case.

 

At least I don't see what else could be unless you start debugging the code to see where exactly the data is not showing

 

personally I don't know about the repair just of reset

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leslyarun Newbie

leslyarun

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do you have some sort of server caching like apache mod_disk? I saw similar issues with missconfiguration of this module, but haven't met other similar experience like in your case.

 

At least I don't see what else could be unless you start debugging the code to see where exactly the data is not showing

 

personally I don't know about the repair just of reset

im using just the smarty cache.

Actually yesterday, when i opened my site, i had a 403- forbidden error in my site. So i contacted my web hosting company to check it. But after they fixed the error , i found out the category menu , missing in the site.

Pls help me sir, i dont have any idea of what really happenned :(

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Radu Newbie

Radu

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maybe it's a combination of issues, sorry for not been able to help you more.

 

last idea:

enter with ftp and remove the files in this directoies:

tools/smarty_v2/compile/

tools\smarty_v2\cache

tools\smarty\compile

tools\smarty\cache

cache\cachefs

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Radu Newbie

Radu

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there are moduels to export / import products/categories, I don't remember an exact one currently. I developed one but for 1.3 and is very old.

 

Just install the shop in a different folder do not overwrite what you have, then install your theme and see if the problem is solved, after this you can check how to get the products from the old shop

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leslyarun Newbie

leslyarun

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post-434992-0-98242800-1353266265_thumb.jpg

- looks good, have you tried to install other left columns modules to see if it shows OK?

- have you tried to replace the files for modules/blockcategories?

this is the live edit pic, in the attachment. U can see the categories block being displayed in the left side

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leslyarun Newbie

leslyarun

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something is not right as in source code I see only one CMS block on left column on the screenshot it shows two...

this is the header.tpl coding :

 

 

{*

* 2007-2011 PrestaShop

*

* NOTICE OF LICENSE

*

* This source file is subject to the Academic Free License (AFL 3.0)

* that is bundled with this package in the file LICENSE.txt.

* It is also available through the world-wide-web at this URL:

* http://opensource.org/licenses/afl-3.0.php

* If you did not receive a copy of the license and are unable to

* obtain it through the world-wide-web, please send an email

* to [email protected] so we can send you a copy immediately.

*

* DISCLAIMER

*

* Do not edit or add to this file if you wish to upgrade PrestaShop to newer

* versions in the future. If you wish to customize PrestaShop for your

* needs please refer to http://www.prestashop.com for more information.

*

* @author PrestaShop SA <[email protected]>

* @copyright 2007-2011 PrestaShop SA

* @version Release: $Revision: 6594 $

* @license http://opensource.org/licenses/afl-3.0.php Academic Free License (AFL 3.0)

* International Registered Trademark & Property of PrestaShop SA

*}

 

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="{$lang_iso}">

<head>

<title>{$meta_title|escape:'htmlall':'UTF-8'}</title>

{if isset($meta_description) AND $meta_description}

<meta name="description" content="{$meta_description|escape:html:'UTF-8'}" />

{/if}

{if isset($meta_keywords) AND $meta_keywords}

<meta name="keywords" content="{$meta_keywords|escape:html:'UTF-8'}" />

{/if}

<meta http-equiv="Content-Type" content="application/xhtml+xml; charset=utf-8" />

<meta name="generator" content="PrestaShop" />

<meta name="robots" content="{if isset($nobots)}no{/if}index,follow" />

<link rel="icon" type="image/vnd.microsoft.icon" href="{$img_ps_dir}favicon.ico?{$img_update_time}" />

<link rel="shortcut icon" type="image/x-icon" href="{$img_ps_dir}favicon.ico?{$img_update_time}" />

<script type="text/javascript">

var baseDir = '{$content_dir}';

var static_token = '{$static_token}';

var token = '{$token}';

var priceDisplayPrecision = {$priceDisplayPrecision*$currency->decimals};

var priceDisplayMethod = {$priceDisplay};

var roundMode = {$roundMode};

</script>

{if isset($css_files)}

{foreach from=$css_files key=css_uri item=media}

<link href="{$css_uri}" rel="stylesheet" type="text/css" media="{$media}" />

{/foreach}

{/if}

{if isset($js_files)}

{foreach from=$js_files item=js_uri}

<script type="text/javascript" src="{$js_uri}"></script>

{/foreach}

{/if}

{$HOOK_HEADER}

</head>

 

<body {if $page_name}id="{$page_name|escape:'htmlall':'UTF-8'}"{/if}>

 

{if !$content_only}

{if isset($restricted_country_mode) && $restricted_country_mode}

<div id="restricted-country">

<p>{l s='You cannot place a new order from your country.'} <span class="bold">{$geolocation_country}</span></p>

</div>

{/if}

 

<div id="page">

 

 

<!-- Header -->

<div id="header">

<a id="header_logo" href="{$base_dir}" title="{$shop_name|escape:'htmlall':'UTF-8'}">

<img class="logo" src="{$img_ps_dir}logo.jpg?{$img_update_time}" alt="{$shop_name|escape:'htmlall':'UTF-8'}" {if $logo_image_width}width="{$logo_image_width}"{/if} {if $logo_image_height}height="{$logo_image_height}" {/if} />

</a>

<div id="header_right">

{$HOOK_TOP}

</div>

</div>

 

<div id="columns">

<!-- Left -->

<div id="left_column" class="column">

{$HOOK_LEFT_COLUMN}

</div>

 

<!-- Center -->

<div id="center_column">

{/if}

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leslyarun Newbie

leslyarun

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I installed prestashop in another folder. But in that too Categories block is not displayed.

Another thing i noted was, if the force compile is off and cache is on, and then if i run live edit, i cant find any modules being editable.

If i turn on force compile in live edit, the categories block is shown , but its not displayed in frontend.

Someone, please help me :(

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musicmaster Mentor

musicmaster

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I just has my category menu disappear for a while too. It appeared that there was a Javascript error in a modification I had made on my template.

 

So my advice would be:

- try removing your addons

- look at your site with Firefox and the error console to see whether you can find a javascript error.

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leslyarun Newbie

leslyarun

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I just has my category menu disappear for a while too. It appeared that there was a Javascript error in a modification I had made on my template.

 

So my advice would be:

- try removing your addons

- look at your site with Firefox and the error console to see whether you can find a javascript error.

something is not right as in source code I see only one CMS block on left column on the screenshot it shows two...

 

Thanks a lot guys . I dont know what happened, right now my categories block has started appearing again :) .

Thanks a lot to Radu and Musicmaster for your support and help.

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