nicoletta84 Posted November 5, 2012 Share Posted November 5, 2012 Hello everybody, Someone probably hacked our prestashop website. Suddenly, on the frontpage of the shop a link to payday loans website has appeared. I really don't know how to erase it and I hope that someone among you has a solution. It would be great if someone could explain me in which section of the back office I can operate and what is the procedure when something like this happens. Thank you! Best, Nicoletta Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 5, 2012 Share Posted November 5, 2012 sorry to hear that... first, change your ftp password... secondly...download your root files (to another folder)...many times your PC's antivirus will detect the hacked files... download and unzip the version of PS you are using, you can replace the files that were hacked...with native versions... Link to comment Share on other sites More sharing options...
nicoletta84 Posted November 5, 2012 Author Share Posted November 5, 2012 Thanks I'll try this! Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted November 5, 2012 Share Posted November 5, 2012 Hi, give your store link, please. It will help to find solution faster. Regards Link to comment Share on other sites More sharing options...
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