order_conf.html not working properly

myedinu · August 15, 2012

Hi,

While I was trying to translate order_conf.html in tools>translations>Email translations, I saw a bug and I can't fix it.

{products} {discounts} are not in the proper order.

Can anyone tell me where can I find solution for this?

Edited August 15, 2012 by myedinu (see edit history)

benjamin utterback · August 15, 2012

Hello myedinu,

Thanks for the message. I believe this is the default set up. Which order would you like to have?

myedinu · August 15, 2012

Hi, Benjamin

I'm using only COD(Cash On delivery) module for my site.

I would like html example for that, if it is possible...

Thank you in advance.

Mujedin

nzecheru · October 4, 2012

@myedinu - did you manage to fix this problem? I am having exactly the same issues.

Thanks,

Nicu.

benjamin utterback · October 4, 2012

Helllo nzecheru, What is the issue exactly? It is not in the right order?

nzecheru · October 4, 2012

Hi Benjamin,

Yes, the order is not correct. It looks exactly as myedinu screenshot.

Thanks for the quick reply.

nzecheru · October 4, 2012

Here is the file source:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/1999/REC-html401-19991224/strict.dtd">

<html>

<head>

<title>Message from {shop_name}</title>

</head>

<body>

<tbody>

<tr>

</tr>

<tr>

</tr>

<tr>

<td align="left"><span>Draga </span><strong style="color: #db3484;">{firstname} {lastname}</strong>, multumim ca ati ales sa faceti cumparaturile la <strong>{shop_name}</strong>.</td>

</tr>

<tr>

</tr>

<tr>

<td style="background-color: #db3484; color: #fff; font-size: 12px; font-weight: bold; padding: 0.5em 1em;" align="left">Detalii Comanda</td>

</tr>

<tr>

</tr>

<tr>

<p>Comanda: <strong><span style="color: #db3484;">{order_name}</span> </strong>din data de<strong> {date}</strong> </p>

</td>

</tr>

<tr>

<td> <span>Plata: </span><strong>{payment}</strong></td>

</tr>

<tr>

<td align="left">{products} {discounts}

<tbody>

<tr style="background-color: #b9babe; text-align: center;"><th style="width: 15%; padding: 0.6em 0;">Referinta</th><th style="width: 35%; padding: 0.6em 0;">Produs</th><th style="width: 15%; padding: 0.6em 0;">Pret Unitar</th><th style="width: 15%; padding: 0.6em 0;">Cant.</th><th style="width: 20%; padding: 0.6em 0;">Pret Total</th></tr>

<td style="background-color: #b9babe; padding: 0.6em 0.4em;" colspan="3">Produse</td>

<td style="background-color: #b9babe; padding: 0.6em 0.4em;">{total_products}</td>

</tr>

<td style="background-color: #ebecee; padding: 0.6em 0.4em;" colspan="3">Discount</td>

<td style="background-color: #ebecee; padding: 0.6em 0.4em;">{total_discounts}</td>

</tr>

<td style="background-color: #ebecee; padding: 0.6em 0.4em;" colspan="3">Ambalaj</td>

<td style="background-color: #ebecee; padding: 0.6em 0.4em;">{total_wrapping}</td>

</tr>

<td style="background-color: #dde2e6; padding: 0.6em 0.4em;" colspan="3">Transport</td>

<td style="background-color: #dde2e6; padding: 0.6em 0.4em;">{total_shipping}</td>

</tr>

<td style="background-color: #f1aecf; padding: 0.6em 0.4em;" colspan="3">Total de plata</td>

<td style="background-color: #f1aecf; padding: 0.6em 0.4em;">{total_paid}</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

</tr>

<tr>

<td style="background-color: #db3484; color: #fff; font-size: 12px; font-weight: bold; padding: 0.5em 1em;" align="left">Transport</td>

</tr>

<tr>

</tr>

<tr>

<td align="left">Curier: <strong>{carrier}</strong></td>

</tr>

<tr>

</tr>

<tr>

<td>

<tbody>

<tr style="background-color: #b9babe; text-transform: uppercase;"><th style="text-align: left; padding: 0.3em 1em;">Adresa Livrare</th><th style="text-align: left; padding: 0.3em 1em;">Adresa Facturare</th></tr>

<tr>

<td style="padding: 0.5em 0 0.5em 0.5em; background-color: #ebecee;">{delivery_company} <br /><span style="color: #db3484; font-weight: bold;">{delivery_firstname} {delivery_lastname}</span> <br />{delivery_address1} <br />{delivery_address2} <br />{delivery_city} {delivery_postal_code} <br />{delivery_country} {delivery_state} <br />{delivery_phone} <br />{delivery_other}</td>

<td style="padding: 0.5em 0 0.5em 0.5em; background-color: #ebecee;">{invoice_company} <br /><span style="color: #db3484; font-weight: bold;">{invoice_firstname} {invoice_lastname}</span> <br />{invoice_address1} <br />{invoice_address2} <br />{invoice_city} {invoice_postal_code} <br />{invoice_country} {invoice_state} <br />{invoice_phone} <br />{invoice_other}</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

</tr>

<tr>

<td align="left">Puteti vedea detaliile legate de aceasta comanda si descarca factura accesand sectiunea <a style="color: #db3484; font-weight: bold; text-decoration: none;" href="{shop_url}history.php">"istoric comenzi"</a> selectand <a style="color: #db3484; font-weight: bold; text-decoration: none;" href="{shop_url}my-account.php">"Contul meu"</a> de pe site.</td>

</tr>

<tr>

</tr>

<tr>

<td style="font-size: 10px; border-top: 1px solid #D9DADE;" align="center"><a style="color: #db3484; font-weight: bold; text-decoration: none;" href="{shop_url}">{shop_name}</a> - She walks in beauty</td>

</tr>

</tbody>

</table>

</body>

</html>

benjamin utterback · October 4, 2012

Hello, thank you for this information, what order should it be?

nzecheru · October 4, 2012

It should be something like in the attached PDF

Thank you so much!

Qty.pdf

Edited October 4, 2012 by nzecheru (see edit history)

kelvz · November 14, 2012

Hi Everyone...

Is there a way to disable the email function on order confirmation?

labutic · November 18, 2012

Helllo nzecheru, What is the issue exactly? It is not in the right order?

Hi Benjamin,

The problem is related to the e-mail client that receives it. You have a exemple in attach.

Articles are deferred and mail looks like a lot of stuff.

Products are not placed on the columns.

mariettuz · December 15, 2012

Is there a solution about this issue?

I think that's an important aspect that prestashop developers should take into account!!!

Please give us some directions on how to fix this problem!!!

Edited December 15, 2012 by mariettuz (see edit history)

misu3108 · June 11, 2013

I have the same issue with 1.4.8. Reference number and product name and price are above the table not in it!!!

anyone on this isssue?

Thanks.

Edited June 11, 2013 by misu3108 (see edit history)

nero36 · April 9, 2014

I'm having the same issue, and apparently I'm digging up on unanswered topics. Has any fix been developed?

stephan_jl · June 30, 2014

I downloaded the file order_conf.html with Filezilla, made a completely new table with html and uploaded it again.
Now the table looks nearly perfect. But: The confirmation mail for the client is fine, the mail we get is still bullshit, plus two empty mails that we get for each confirmation. Any idea about this problem?

order_conf.html not working properly

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