Help pls: Product downloads timeout

[Daniel_]

Dear PrestaShop users,

 

I have a problem to the solution of which I need some inside knowledge on the processes involved in downloading a product.

When I try to download a product, the download process cancelled after 120 seconds. This I assume is the 'max_execution_time' my provider sets in the php-configuration.

I cannot edit the 'core'-configuration but can use a php.ini-file which overwrites the core-config.

I cannot do this globally, but only for a directory with a php.ini. Moreover any subdirectory needs to have its own php.ini.

 

So in order to prevent the time-outs of my downloads, I need to have a php.ini in the directories which are involved in the download-process. I looked into the '/get-file.php and uploaded the php.ini to almost every folder, with no success.

When I needed to increase the size of up-loadable files, I just had to but a php.ini with a different value for 'post_max_size' into my 'Backend-folder'.

 

Maybe 'max_execution_time' is not the value to change in this case.

This is quiet a mystery to me, which I hope you can solve.

 

Thank you very much in advance!

 

Regards

Daniel