mariusl Posted July 19, 2012 Share Posted July 19, 2012 Hi, I have a problem with categories not showing in the back-end but they do appear in the shop. The products added to categories dont show either in the back-end but is in the shop. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 Hi marius, Can you please post a screenshot of this issue? -Mike Link to comment Share on other sites More sharing options...
mariusl Posted July 19, 2012 Author Share Posted July 19, 2012 (edited) Thanks for the reply Mike. www.mastercut.co.za/files/adhoc/categories.jpg www.mastercut.co.za/files/adhoc/no prod in category shown.JPG www.mastercut.co.za/files/adhoc/categories in catalog.JPG www.mastercut.co.za/www/files/adhoc/categories in shop.JPG www.mastercut.co.za/www/files/adhoc/prod in category and sub cat in shop.JPG Edited July 19, 2012 by mariusl (see edit history) Link to comment Share on other sites More sharing options...
mariusl Posted July 20, 2012 Author Share Posted July 20, 2012 Mike I tested the back-end in IE and it works fine. It would seem that there is a problem with Chrome. I have cookies turned on. This morning it would not let me log into the admin site. It looked like the cookie was displayed on the screen instead of being saved. I went to IE and it let me in. I prefer to work in Chrome as it is a lot faster than IE. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 20, 2012 Share Posted July 20, 2012 Hi marius, Can you please post those screenshots using our included Attachment system under More Reply Options? It's very difficult for us to access each of your individual screenshots as you've posted them above, especially since the last two just give 404 errors. -Mike Link to comment Share on other sites More sharing options...
mariusl Posted July 20, 2012 Author Share Posted July 20, 2012 Mike Sorry about that. I an including them now. I have discovered that the system dumps the cookies to the screen in both Chrome and IE. I cant get into the back-end anymore with Chrome because of this. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 20, 2012 Share Posted July 20, 2012 I apologize, but I'm not quite sure what the issue is here based on your description and screenshots. Can you please post a link to a specific spot on your site where this issue occurs, as well as a description of what should be happening? -Mike Link to comment Share on other sites More sharing options...
mariusl Posted July 20, 2012 Author Share Posted July 20, 2012 (edited) I apologize, but I'm not quite sure what the issue is here based on your description and screenshots. Can you please post a link to a specific spot on your site where this issue occurs, as well as a description of what should be happening? -Mike First pic shows the products in the shop front and the second shows that the back-end report no products in that category. Third pic shows the categories showing in the shop-front, fourth picture shows that the back-end only reports a couple of the categories in the catalog view. The last picture shows that the categories do exist if you look at them elsewhere like here when I added a new product. As I explained, this seem to happen only in chrome. You can go have a look at the site at this link http://www.cnccontrol.co.za I will send you a password if you email me at marius at mastercut dot co dot za Edited July 20, 2012 by Mike Kranzler Please do not share Admin login info (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 20, 2012 Share Posted July 20, 2012 Per PrestaShop policy, I cannot access any of your private information without a signed contract. I can look at the Front Office, but cannot access your Back Office or FTP. If you would like for me to look at your Front Office, please take your site out of Maintenance Mode. -Mike Link to comment Share on other sites More sharing options...
mariusl Posted July 20, 2012 Author Share Posted July 20, 2012 Done, I dont have any real data yet as I am still setting up the store. Can you try and look at the cookie problem please? Ahh for that you need to get into the back-end ) Link to comment Share on other sites More sharing options...
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