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[SOLVED] Password recovery not working


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This happened at my website's front office.

 

After I clicked the reset link from the email, an error message showed, saying that "You can regenerate your password only every 360 minute(s)". So I cannot get my password or reset my passoword.

 

Can anyone tell me why this happens and what should i do?

 

here is my website: www.iamindoorsy.com

and here is the errorerror.png

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Hi bananashen,

Please wait a few hours and then try again.

 

-Mike

 

hi mike

 

yes it's self cured after a few hours; but this user experience is terrible. when a customer cannot find his password immediately, there is slight chance he will try it again a few hours later, right

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hi mike

 

yes it's self cured after a few hours; but this user experience is terrible. when a customer cannot find his password immediately, there is slight chance he will try it again a few hours later, right

 

Hi bananashen,

This should only be triggered after multiple password changes in a short window. This is for security purposes, and all types of websites across the internet offer the same functionality. However, you should be able to disable this in the code if you find it necessary.

 

-Mike

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