Egungon Posted July 10, 2012 Share Posted July 10, 2012 So, I'm launching my website soon. I have a splash page until the day I launch the website. It's at www.techessentials.net. The webstore/prestashop is currently at techessentials.net/prestashop. What is the best way to move the webstore to the main page, techessentials.net? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 10, 2012 Share Posted July 10, 2012 Hi Egungon, You can find our guide to moving your site here. I hope this helps. -Mike 2 Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 I'm still running in to problems changing directories of my shop. It was at www.techessentials.net/prestashop and I moved it to www.techessentials.net root folder. This is about the 3rd time I'm trying to change it to my main website, and still having problems. The back office is working, but looks different.... weird... The directory I moved the website to is not working, www.techessentials.net. I followed all the steps/instructions here: http://doc.prestashop.com/display/PS14/System+Administrator+Guide#SystemAdministratorGuide-MovingPrestaShop I have no idea what I'm doing wrong, or what's going on. I planned on launching my store/website this week, but I've been running in to so many problems. Any help would be greatful. Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 In Firefox, it's saying: "The page isn't redirecting properly, Firefox has detected that the server is redirecting the request for this address in a way that will never complete." Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 The back office is working, but looks different.... weird... Can you please post a screenshot of the Back Office? -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 (edited) I'm at work, I'll upload a screenshot later. Until then, did you have any ideas of what the problem may be? Edited July 18, 2012 by Egungon (see edit history) Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 I tried unchecking automatically redirect to canonical url, and my website looks so messed up. It works, but something is wrong. http://techessentials.net/ Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 man, this is frustrating Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 I tried unchecking automatically redirect to canonical url, and my website looks so messed up. It works, but something is wrong. http://techessentials.net/ It's hard to say without that screenshot, since your link still throws that same error as earlier. -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 I'll put one up as soon as I get home from work. It's weird. The text is different, the appearance is a little different. No idea.... lol Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 18, 2012 Share Posted July 18, 2012 I'll put one up as soon as I get home from work. It's weird. The text is different, the appearance is a little different. No idea.... lol Well if it's that weird, I certainly look forward to seeing it. When you look at as many sites daily as I do, it's always nice to see something a little different, especially if I'm able to help you identify how to properly fix it . -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 18, 2012 Author Share Posted July 18, 2012 Here's a screenshot http://imageshack.us/photo/my-images/228/adminscreenshot.jpg/ Link to comment Share on other sites More sharing options...
Egungon Posted July 19, 2012 Author Share Posted July 19, 2012 Any idea? I'm not really worried about the back office. I need my website up and running, but I can't figure it out. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 Hi Egungon, Can you please try contacting your hosting provider? If you've followed all the steps in that guide, you should not be having any errors on PrestaShop's end. -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 19, 2012 Author Share Posted July 19, 2012 (edited) Called Go Daddy, my host provider...... and they couldn't help me.... I'm getting desperate... Mike, do you think you would be able to log in and try to figure it out? Edited July 19, 2012 by Egungon (see edit history) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 Called Go Daddy, my host provider...... and they couldn't help me.... I'm getting desperate... Mike, do you think you would be able to log in and try to figure it out? Per the rules of the PrestaShop forums, we cannot access any private information without a signed contract, unfortunately. -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 19, 2012 Author Share Posted July 19, 2012 So lets sign a contract then.... I need my store up and running lol Link to comment Share on other sites More sharing options...
Mike Kranzler Posted July 19, 2012 Share Posted July 19, 2012 So lets sign a contract then.... I need my store up and running lol In that case, you'll want to call our team at 888 947 6543 or send an email to benjamin DOT utterback AT prestashop DOT com. -Mike Link to comment Share on other sites More sharing options...
Egungon Posted July 19, 2012 Author Share Posted July 19, 2012 Unless you have any other ideas of what the problem may be. Link to comment Share on other sites More sharing options...
mario87ego Posted October 30, 2012 Share Posted October 30, 2012 Hi Egungon and Mike, I'm having the same problem here, the Bo in messed up and the Fo looks good.. How did you resolved the problem? Please help me guys Thanks a lot! Link to comment Share on other sites More sharing options...
mario87ego Posted October 30, 2012 Share Posted October 30, 2012 I've solved the problem! Link to comment Share on other sites More sharing options...
Helmuts Meskonis Posted January 21, 2013 Share Posted January 21, 2013 .. would like to note that 500 error is a normal problem after you have mover your db and all the files 1) enter your administrator panel on the new domain (that will be the only available one) 2) Go to Preferences=>SEO & URLs 2.1) enter the correct url for shop and ssl (if you don't use ssl - use the new domain url) 2.2) regenerate Robots.txt 2.2) under Preferences=>Maintenance disable (save) and enable (save) the shop the shop should be fine now Link to comment Share on other sites More sharing options...
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