core- Posted June 14, 2012 Share Posted June 14, 2012 Hi An urgent help needed. A customer wanted to create an account but he failed because of the error: Invalid e-mail address His email address has the following format [email protected].xx I tried to open a test account with similar format and i too havent managed to do it, and it seemed to be because of the address extension of 2 characters (system accepted an address of [email protected].xxx format). But suddenly, after few more attempts, the problematic email address has been accepted (???) Now im wondering why the error occured, and will it happen again randomly? Thanks a lot in advance Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 Hi core, Can you please provide a link where we can test this for ourselves? -Mike Link to comment Share on other sites More sharing options...
core- Posted June 14, 2012 Author Share Posted June 14, 2012 Hi Mike Thanks for the reply and sorry for the delay. Unfortunately (or should i say fortunately) i myself was trying to recreate the same error by putting (fake) email addresses of the same format, but there is no error anymore. However there was the error, first displayed to the customer himself and then to me for 2 or 3 times when i tried to register his account for him (using his actual email address and even using a random fake address of the same format). I dont know what happened and how serious it still can be, but now it seems to work ok. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 14, 2012 Share Posted June 14, 2012 OK, well let us know if the issue crops back up and we'll be happy to try to test it out for ourselves! -Mike Link to comment Share on other sites More sharing options...
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