freerider Posted June 12, 2012 Share Posted June 12, 2012 Hi everyone now im not very techincally minded when it comes to this type of stuff so please bear with me. right i have recently changed who manages my website and the old password still works even though iv changed it twice now and it still works, how is this possible? any help would be appreciated Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 Hi everyone now im not very techincally minded when it comes to this type of stuff so please bear with me. right i have recently changed who manages my website and the old password still works even though iv changed it twice now and it still works, how is this possible? any help would be appreciated Hi freerider, Where have you changed the password, exactly? -Mike Link to comment Share on other sites More sharing options...
freerider Posted June 12, 2012 Author Share Posted June 12, 2012 in the back office under employees (of which its only my name on there now) Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 Have you tried clearing your browser's cache and Smarty cache already? -Mike Link to comment Share on other sites More sharing options...
freerider Posted June 12, 2012 Author Share Posted June 12, 2012 yes, even my new web guy can access it using the old password off his pc. i wouldnt mind so much as im having a new website built and will be using a new shop system but thats at least a month away from being finished and obviuosly with all my customers details in the back office and also full access to my stock levels etc i need this to be sorted, iv just tried using the new password and it didnt work only the old one has Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 In this situation, I would suggest that you try using the Forgot Password function at the BO login to reset your password and see if that works any better for you. -Mike Link to comment Share on other sites More sharing options...
freerider Posted June 12, 2012 Author Share Posted June 12, 2012 iv done the 'forgot password' and put in another new password also cleared cache/cookies/history etc and tried the old password and it still works. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 iv done the 'forgot password' and put in another new password also cleared cache/cookies/history etc and tried the old password and it still works. And the new password you're setting does not work, correct? -Mike Link to comment Share on other sites More sharing options...
freerider Posted June 12, 2012 Author Share Posted June 12, 2012 No the new password does work but so does the old one (that my old web guy created and could still use) which is why I'm wondering why does the old password still work when iv changed passwords? Link to comment Share on other sites More sharing options...
El Patron Posted June 12, 2012 Share Posted June 12, 2012 Have you tried using 'any' password? By this I mean use 'lkajfdlkjd', does that also work? Link to comment Share on other sites More sharing options...
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