ianleckey Posted May 30, 2012 Share Posted May 30, 2012 Hi, Got a bit of an intermittent problem, whereby my sagepay module randomly disappears from the front office every now and then. If I reset the module it appears again. Everything appears to be working correctly from the BO, but under payment options it disappears. Any have an idea? Cheers Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 30, 2012 Share Posted May 30, 2012 Hi ianleckey, What version of PrestaShop are you using? -Mike Link to comment Share on other sites More sharing options...
ianleckey Posted May 30, 2012 Author Share Posted May 30, 2012 Hi Mike, Running prestashop 1.4.4.1 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted May 30, 2012 Share Posted May 30, 2012 Who is your hosting provider? And is there any pattern to when this module disappears? -Mike Link to comment Share on other sites More sharing options...
ianleckey Posted June 12, 2012 Author Share Posted June 12, 2012 No pattern. Very intermittent. Can't replicate the problem manually. It'll be fine for weeks then suddenly disappear. Host it myself on a dedicated server from 1and1 running centos 5 with plesk Link to comment Share on other sites More sharing options...
Mike Kranzler Posted June 12, 2012 Share Posted June 12, 2012 No pattern. Very intermittent. Can't replicate the problem manually. It'll be fine for weeks then suddenly disappear. Host it myself on a dedicated server from 1and1 running centos 5 with plesk Unfortunately, that makes it pretty difficult to identify the root cause, beyond a potential intermittent overload of your server. Have you tried upgrading your site? -Mike Link to comment Share on other sites More sharing options...
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