Images don't show & redirect problem

[schockergd]

Having a few troubles with the prestashop I just started up at outstandinglinks.com/presta

 

 

#1 - Every time I click on a product, it redirects to the home page, I am unable to check anything out in the store. I imagine this could be a HTACCESS problem however I have copied the .htaccess file to the root directory and not had any luck at all.

 

#2 - Images aren't showing, I'm very much unsure why, I've uploaded them and set them to show but they're blank at the moment.

 

#3 - The footer images are not aligned properly, the images should all be set to the right sizes but it seems like CSS or such is throwing them off.

 

Thanks!

[Mike Kranzler]

Hi schockergd,

Per the rules of the PrestaShop forums, please only post one issue per thread. As for your first question, have you already regenerated your htaccess through the Back Office under Tools > Generators?

 

-Mike

[pubguv]

Here's how I solved the same problem.

 

Preferences-> SEO & URL

 

remove www. from shop domain name

 

Tools-> Generators

 

Generate .htaccess

 

Went to my front office and images and URLs were working.

 

Hope it works for you.

 

Jay

[schockergd]

I have updated this and regenerated the htaccess file without the www and it is still having the problems. My prestashop is installed at outstandinglinks.com/presta , do I need to add this to the /presta to this seo url setting?

[pubguv]

I have updated this and regenerated the htaccess file without the www and it is still having the problems. My prestashop is installed at outstandinglinks.com/presta , do I need to add this to the /presta to this seo url setting?

 

Try setting permissions of your image directory and sub-directories to 755 or 777.

 

Try this:

 

Goto SEO & URL's

 

PS directory : /presta

Shop domain name : outstandinglinks.com

 

Then regenerate Htaccess

 

You may have to regenerate images too.

 

The images in your footer look a little too large to fit across the page to me?

 

Best of luck!

 

Jay

Edited May 5, 2012 by pubguv (see edit history)

[schockergd]

Set directories to 777 (including the /presta directory) , recompiled htaccess, and recompiled thumb nails (I assume this is what you mean by recompile images). The problems are still there unfortunately.

 

Also , i notice that because of the cache situation it is directing to productpage.html , and in the /presta/ folder, no such html files exist.

 

 

I also see it call for images on the homepage like

http://outstandingli...ome/macbook.jpg which does not exist on the server.

 

If I turn off SEO URLs (Friendly URLs) It works, could this be a problem with my server itself?

Edited May 5, 2012 by schockergd (see edit history)

[pubguv]

Set directories to 777 (including the /presta directory) , recompiled htaccess, and recompiled thumb nails (I assume this is what you mean by recompile images). The problems are still there unfortunately.

 

Also , i notice that because of the cache situation it is directing to productpage.html , and in the /presta/ folder, no such html files exist.

 

 

I also see it call for images on the homepage like

http://outstandingli...ome/macbook.jpg which does not exist on the server.

 

If I turn off SEO URLs (Friendly URLs) It works, could this be a problem with my server itself?

 

Only set the presta/img directory and its sub directories to 755 or 777

 

Have you tried clearing your smarty compile & cache directories and setting smarty to force recompile via back office?

 

Have you checked that your host allows url rewriting?

 

 

Here what I did when I had a similar problem:

 

Via FTP cleared everything from tools/smarty compile & cache directories.

 

Via Back Office

 

Perferences -> Performance

 

Set smarty force compile to YES

Set Cache to NO

 

Save

 

SEO& URLs

 

Made sure the setting for Set-up URL were correct.

 

Tools -> Generators

 

Made sure the first two tick boxes are checked then generate htaccess.

 

Go to your shops front page (outstandinglinks.com/presta)

 

Go back to your back office and changed the settings in

 

Perferences -> Performance

 

Set smarty force compile to NO

Set Cache to YES

 

Save

 

Refresh your browser window (outstandinglinks.com/presta) and check all is working.

 

If that does not help than maybe someone with more Prestashop knowledge will happen by to assist.

 

Best of luck,

 

Jay

Edited May 5, 2012 by pubguv (see edit history)