martin_b76 Posted April 26, 2012 Share Posted April 26, 2012 Hi there! Very strange problem here: If I want to delete a carrier in the shipping tab for example, I can delete the carrier, the message appears that the carrier has been deleted but if I reload the page, the carrier is still there! Same problem for changes: If I change the options in the carrier (for example the zones) and save it, get message that the values have been updated, however if I enter the carrier again, everything seems like before. I had this problem once and had to update to 1.4.7 but now it appears again! Any ideas? Martin Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 26, 2012 Share Posted April 26, 2012 Hi Martin, Are you the top-level administrator on your site? -Mike Link to comment Share on other sites More sharing options...
martin_b76 Posted April 26, 2012 Author Share Posted April 26, 2012 Hi Mike, yes, I my profile is "Administrator"... This is very strange. The old shop (1.4.3) was set to inactive and I couldn't turn it on again because it would not save the activate option.... Thanks Martin Link to comment Share on other sites More sharing options...
martin_b76 Posted April 26, 2012 Author Share Posted April 26, 2012 I can change orders, that works fine. I can make changes to the products and categories, that works fine. I can NOT change - shipping options - any option under "Settings" Any help highly appreciated! Martin Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 26, 2012 Share Posted April 26, 2012 Hi Martin, In your Back Office, please go to Preferences > Performance and set the following: Smarty section: Force Compile : yes Cache: No Cache section (at bottom) Use cache: No Then, reload the page and let me know if your issue persists. I hope this helps. -Mike Link to comment Share on other sites More sharing options...
martin_b76 Posted April 26, 2012 Author Share Posted April 26, 2012 Hi Mike it does work now!! Thanks a lot! Does this has any affect on performance? Martin Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 26, 2012 Share Posted April 26, 2012 Hi Martin, I'm glad I could help! You should now hopefully be able to turn those options back off and it should continue to work properly for you. Happy selling! -Mike Link to comment Share on other sites More sharing options...
martin_b76 Posted April 26, 2012 Author Share Posted April 26, 2012 Hi Mike, I highly appreciated your help and thank you for your ultrafast and great support! Best regards, Martin Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 26, 2012 Share Posted April 26, 2012 Hi Mike, I highly appreciated your help and thank you for your ultrafast and great support! Best regards, Martin It's my pleasure! Enjoy PrestaShop! -Mike Link to comment Share on other sites More sharing options...
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