welcome email sent to scramble letters?

[bjp]

I'm using

 

Prestashop version: 1.4.7.0

Server information: Linux

Server software version: Apache

PHP version: 5.2.17

MySQL version: 5.1.56

 

I think it's since a recent update, the welcome email to new customers is showing randome character string in the "To:" field, like this -

 

To: TWFyeSBSZWVz

 

Earlier, the welcome email showed registered user's name and email address, clearly.

 

Is this a known issue? Can I fix it?

 

 

thanks for help or input

[tdr170]

Go to your mails folder, click on en and check the account.txt file and see if it looks like below.

If not change to look like this and post your results, you can download a complete new mails folder using the Prestashop SVN available on their downloads page.

You should also look at account.html and see if the bracketed firstname and lastname look like below.

 

 

Hi {firstname} {lastname},

 

Thank you for creating a customer account at {shop_name}.

 

Here are your login details:

 

E-mail address: {email}

Password: {passwd}

[bjp]

I checked the accounts.txt and html files and they both look like your example. Is there anything else I can check?

 

thanks

[tdr170]

What version of Prestashop did you upgrade from, did you backup your existing shop files before upgrade.

[bjp]

I'm not sure if it's clear (I thought it was), that the problem of the scrambled letters instead of customer name was in the emaild header, not the email message. In case it wasn't.... the problem is in the header. And, weirdly, the mail does go through.

 

Clues?

Anyone else seen this?

[bjp]

I upgraded from the previous version, I've kept up with upgrades every time I get the message on the admin page. Yes files were backed up. See my note above - this is in the email header.

 

thanks

[phrasespot]

This is a known bug. It is fixed in SVN. Port the fix to your copy if you cannot wait for an update.

[bjp]

Use the classes/mail.php file from SVN 1.4? or 1.5?

[phrasespot]

1.4 should do or you can just modify the changed/fixed part on your copy

[bjp]

Problem fixed. Thanks folks.