Another step 3 error

[andybr]

Error occured when configuring Database.

Database server,name and password accepted (verified).

but when i click "next", this error message  appear :

 

"Unable to read the content an MySQL content file."

 

please help....

 

 

[Thibaud Samson]

Did you properly set the permissions (reading and execution) recursively on install dir ?

[andybr]

not all, only the directory listed on step 2 :

 

# PHP 5.0 or later is installed

# Allowed to upload files

# Allowed to open external URLs

# Allowed to create new files and folders

# GD Library is installed

# MySQL support is on

# Write permissions on folders (do not apply recursively/to subfolders):

# /config

# /tools/smarty/compile

# Write permissions on folders and subfolders/recursively:

# /img

# /mails

# /modules

# /themes/default/lang

# /translations

 

they are all green.

ok i'll try to chmod all to 777 and i will post the result

thanks

 

[andybr]

i did chmod all files and directories recursively

but the problem still occur

 

i'm using version 0.97

 

any idea ?

[Thibaud Samson]

This error occured when the content of sql files (in install/sql/upgrade/*.sql) can't be read.

If the permissions are properly set, I have no other idea for the origin of your problem.

[andybr]

you are right,

I monitored that directory, and this one file is ALWAYS have 0 bytes : db_settings_lite.sql

i did re-upload, edit that file directly, create file manually via cpanel but somehow the size is always back to 0 bytes.

the problem was not from prestashop, instead i have to ask my hosting provider about this

 

i will install on my other hosting server. i will post the result later...

 

Thibaud Samson : thank you for your assistance

[andybr]

I found the problem.

apparently, character from French language like  ë, ç, è  etc, cause problem on my hosting server.

 

so I manually delete French words from db_settings_lite.sql  and everything is ok now.

 

 

 

 

 

 

[Thibaud Samson]

There's a better chance that the problem is coming from your FTP application than from your hosting service

 

By the way, it's fine if everything works properly now.