[SOLVED] Store Management Questions

[Doraj1981]

Hello,

 

I am using PrestaShop to create a website for an E-Commerce, and I noted any serious problems about the management of store. So, I have many questions for you:

 

1) After I create a product and I set as a movement specific of the store "order of supplier" 100 such as quantity, known in the magazine I find an amount equal to -100. (among other things without even without an associated supplier).

Than, if by the same product, I insert a new movement in the store "arrival" as a quantity of 100, known in the management of stock movement, availability has become 0.

How is this possible?

 

2) How do I upload an article OR order without creating a report and you associate a supplier to the product?

 

3) How you can upload into a new product, a quantity that is coming without any order was made to the supplier?

 

I do not know very well PrestaShop, there are few weeks that I use it, but I can not understand the management of a store in this way. I have more experience in computer plannering software, where inventory management was structured differently.

 

Are there other options to configure to change the handling of stock?

 

Why, I was using PS to create a site for a client, but I am testing the operation of the movements of the store, I noticed these problems. I can not leave my customer with a store management, who see an order to the supplier as negative quantity, and at the time of uploading the same amount of that order, it sees quantity as zero (0). At that point, it is as if I hadn't disponibility merchandise in stock.

 

How can I fix this?

 

Thanks to all,

Greetings and best wishes

[Mike Kranzler]

Hi Doraj,

First of all, welcome to PrestaShop! I am going to try to answer each of your questions, one by one.

 

1) After I create a product and I set as a movement specific of the store "order of supplier" 100 such as quantity, known in the magazine I find an amount equal to -100. (among other things without even without an associated supplier).

Than, if by the same product, I insert a new movement in the store "arrival" as a quantity of 100, known in the management of stock movement, availability has become 0.

How is this possible?

 

I think you are misunderstanding the purpose of each inventory option, and maybe this is something we can improve on our end to limit confusion, especially in other languages. However, when you select one of the options from the dropdown menu, you should have some information that shows up explaining what that option does. See a quick screencast here.

 

And if you've already chosen an option that decreases your stock by 100, increasing it by 100 will then set it back to zero. Negative stock is a good way of being able to tell when you need to reorder to keep up with existing orders.

 

 

2) How do I upload an article OR order without creating a report and you associate a supplier to the product?

I'm a little confused what you're asking here. Can you please be a little more descriptive, or maybe give me an example?

 

 

3) How you can upload into a new product, a quantity that is coming without any order was made to the supplier?

You create all updated quantities yourself, so you don't need to rely on the supplier to keep it updated. The quantities are really there for your benefit, as you can monitor your own stock and even choose to disable the customer's ability to place orders when the product is out of stock.

 

 

Are there other options to configure to change the handling of stock?

 

If you're looking for an external option for managing your Stock and other aspects of your store, I recommend Store Manager for PrestaShop.

 

I hope this address your concerns, and please let me know if you have any additional questions!

 

-Mike

[Doraj1981]

Hello Mike,

 

thank your for your reply. I saw your video, but I had already read many tutorial regarding this.

 

My questions are about more, than anything else, how is organized the operation of the movements in stock, which in some cases, does not seem works well.

 

Any examples:

 

1) I added a product, and set it to "increase", as quantity 100 in movement stock. Than, I simulate a purchase of "one" quantity of that products from another member on Front-End. Finish the payment, I saw from Back-End, in Inventory Movement:

 

Quantity : -1

Reason: Order Supplier

 

Why it shows "order supplier", if I bought the product from the site? Why it doesn't show me the order such as "sale"?

 

2) I added a product, and set it to "order supplier" as quantity to 100 in movement stock. Than, I saw that in Inventory Stock, that products has quantity "-100".

 

I do not think that it should be a number negative, it is only an order. It should show the number, do not use it for operations.

 

In fact, after, if I make an "increase" to 100 of that product, I have in Inventory Stock, a quantity equal to "0".

 

If my customer has in stock 100 pieces of that product, she can not read 0 as the amount in Back-End PrestaShop.

 

3) Is possible remove "order supplier" and leave in "Inventory Movement", only "increase & decrease" as operations?

 

4) Why, when you added a product (with increase or decrease in movement stock), when you delete that product, in the

Inventory Movement, didn't see the name of the product? (but only quantity, reason and dependent)

 

I just want to clarify, that I think that PrestaShop is a good software for e-commerce, full of options and features. I'm just noted some oddities in the store movement management, that any my clients has refer me, that could cause problems for those who need to have proper management of product and number of pieces he has in store.

And unfortunately at the moment, may not coincide because PS performs some operations in a strange way.

 

Thanks to all,

Regards

[Mike Kranzler]

Hi Doraj,

Any chance you could provide a screencast or screenshots of your own demonstrating the steps you are taking so that I can try to identify where exactly this may be creating issues for you?

 

-Mike

[Doraj1981]

Hello Mike,

 

yes of course.

 

1 Example

 

I added a product (Pencil Mike), and set it to "increase", as quantity 100 in movement stock.

 

http://i43.tinypic.com/15i6iax.jpg

 

From Catalog - Inventory Movement, I see "+100" as quantity.

 

http://i42.tinypic.com/9ifj2d.jpg

 

Than, I simulate a purchase of "one" quantity of that products from another member on Front-End. Finish the payment, I saw from Back-End, in Inventory Movement:

 

Quantity : -1

Reason: Order Supplier

 

http://i40.tinypic.com/jjs3u0.jpg

 

This is the image that conferm the purchase of this product, with 99 as quantity again available.

 

http://i40.tinypic.com/15mct2u.jpg

 

Why it shows "order supplier", if I bought the product from the site? Why it doesn't show me the order such as "sale"?

 

2 Example

 

I added a new product (Book Mike) and after, set it as Movement Stock, to "Order Supplier", quantity 100.

 

http://i40.tinypic.com/2gsefs6.jpg

 

After, in Catalog - Inventory Movement, that product shows as quantity "-100".

 

http://i41.tinypic.com/kbq429.jpg

 

After, If I re-open the product from Catalog, and I make an "Increase" of 100

 

http://i39.tinypic.com/qx43dd.jpg

 

In Catalog - Inventory Movement the quantity of that product becomes "0".

 

http://i42.tinypic.com/j8lfup.jpg

 

Thank you Mike

[Mike Kranzler]

Ahh I think I see what's going on here.All of our translations are Community-generated, and it appears that this is something that may have just been lost in translation. Can you please take a screenshot of your full Inventory Management page for me, including the information at the bottom of the page?

 

And as I mentioned before, issue #2 is completely normal. It is essentially just tracking changes in stock for each product, so if you decrease your stock of Book Mike by 100, and then increase that same Book Mike by 100, they will even out to a change of 0. It's the same reason why that screen shows Pencil Mike as -1 after the test order, and not 99.

 

I hope this helps.

 

-Mike

[Doraj1981]

Hello Mike,

 

I am resolving all my problems, it seems, as you said, that is there any problems with the italian language (that I use), and any meanings aren't more correct, and they create confusion.

Howeaver, now, I am customize my translation to avoid any problems.

 

Please, I need to other informations, Can I still bother you? I hope yes...ehehe

 

1) I don't know what is the exactly translation in english, but I saw that there is the option "Reso Merce" (in italian), that is, when a product has a defect or is not good, and the client is asking the restitution to the store.

 

I tried to simulate this operation, the e-mails works well, also in the Back-End I saw the new voice relative to the request to "Return/Change Merchandise" (I tried to translate it so), but in the Inventory Movement, I didn't see any changes.

 

During these operations, is normal that the Inventory Movement doesn't show anything Mike?

 

Do I mistake something?

 

2) As I wrote here, I would like that in the Inventory Movement, when you open any products, and see its story, is showed also the total quantity number of that product. (that is reported on Catalog page, near at the list of products).

Do you think that is possible make this modification?

 

Ex.

 

ID - Name Product (iPhone) - Quantity - Reason - Dependent - Order - Date

 

ID 1 - iPhone - Increase "+100" - Alex - etc.

 

ID 2 - iPhone - Order "-5" - Mike - etc.

--------------------------------------

Total Quantity= "95"

 

Thank you again for your help Mike,

Regards

[Mike Kranzler]

Hi Doraj,

I will let you bother me a little more, just this one time .

 

It's a little difficult to visualize what you are seeing without screenshots, but If I understand you correctly, yes, this is normal. I believe that will not update until the return has been completed, and the product is back in your possession.

 

Additionally, In your Back Office, you can create your own translations in Tools > Translations. There, you can change any of the text you would like to make it easier for you to understand. For example, there is an entire section of Back Office translations, which should allow you to tailor your Back Office to how you would like everything worded.

 

As for your second issue, this is not something built into PrestaShop by default, and it would require some custom coding changes. If you would like to have someone code this for you, I would suggest that you post your request here.

 

Happy New Year!

 

-Mike

[Doraj1981]

Hello Mike,

 

yes, I am agree with you, and I would like understand what shoud I do to simulate a correct "Return/Change Product", because I don't see any changes in the Inventory Movement. I also tried to set the "Return Product" as status "Return Completed", but nothing.

 

Please can you give me some link or tutorial where can I study these operation of Return/Change Product?

 

Thank you for the other section link, I will see it.

 

Thank you!

[Mike Kranzler]

Hi Doraj,

You can find our documentation explaining the returns process here.

 

-Mike

[Doraj1981]

Nice, thank you Mike.

 

Happy new year ;-)

[Mike Kranzler]

I'm glad I could help, and good luck with your new PrestaShop! Or should I say,in bocca al lupo!

 

-Mike