Sandy02 Posted November 3, 2011 Share Posted November 3, 2011 It's not throwing an error, but recently after updating a few things, we are unable to see images users have uploaded for their products on the orders page. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 3, 2011 Share Posted November 3, 2011 Hi Sandy, What have you updated that has led to this error? -Mike Link to comment Share on other sites More sharing options...
Sandy02 Posted November 4, 2011 Author Share Posted November 4, 2011 The only thing I've personally updated has been the Paypal module, but it has switched developers since. The old developer broke a few things for the client, and now has me fixing them. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 4, 2011 Share Posted November 4, 2011 Hi Sandy, Can you please post this URL so that I can look into this for you? My guess is that the fastest option will just be to back-up all of your database information and then do a clean reinstall of the PrestaShop software in order to overwrite whatever the developer may have broken, but I will try to take a look at the site first before we go down that road. -Mike Link to comment Share on other sites More sharing options...
Sandy02 Posted November 4, 2011 Author Share Posted November 4, 2011 http://adcoprint.com/ Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 4, 2011 Share Posted November 4, 2011 Hi Sandy, Just to confirm, the issue is that you cannot see the uploaded files, but users still can upload them, correct? -Mike Link to comment Share on other sites More sharing options...
Sandy02 Posted November 4, 2011 Author Share Posted November 4, 2011 Yes. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 4, 2011 Share Posted November 4, 2011 I'm taking a look at this, but could you please also post this to our Bug Tracker? This way, we can get a developer to look deeper into this for you at the same time. -Mike Link to comment Share on other sites More sharing options...
Sandy02 Posted November 6, 2011 Author Share Posted November 6, 2011 Nothing yet? Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 7, 2011 Share Posted November 7, 2011 Hi Sandy, Did you ever post this to the Bug Tracker? That will be the fastest way to get this addressed, although if you PM me with your Back Office login information I'll continue to look into this for you. -Mike Link to comment Share on other sites More sharing options...
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