joyv Posted October 28, 2011 Share Posted October 28, 2011 I see this error message whenever I try to add a new product or duplicate one. How can I fix this? Is it database related? I'm running the latest version of prestashop. I have seen others posting the same problem and no solution is given. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted October 28, 2011 Share Posted October 28, 2011 Hi joyv, Can you please post a screenshot of your exact issue? -Mike Link to comment Share on other sites More sharing options...
joyv Posted October 28, 2011 Author Share Posted October 28, 2011 After I try to save it the error appears and all of the categories are then selected. I also receive the error when I try to duplicate an item. Link to comment Share on other sites More sharing options...
joyv Posted October 29, 2011 Author Share Posted October 29, 2011 Anyone, any help? Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 29, 2011 Share Posted October 29, 2011 Hi, Very strange, could you send me the others topic that you saw ? Did you do an install or an upgrade ? Link to comment Share on other sites More sharing options...
joyv Posted November 4, 2011 Author Share Posted November 4, 2011 This happens after I import products via the csv import tool. A few products did not import but I want still able to continue using the tool and import other. After completing my imports I went back to added the products that did not import from the csv and I get the error. Are the products stored in the database even tho they are not imported correctly? How can I find them in the database? Link to comment Share on other sites More sharing options...
joyv Posted November 4, 2011 Author Share Posted November 4, 2011 This is a clean install! Link to comment Share on other sites More sharing options...
joyv Posted November 7, 2011 Author Share Posted November 7, 2011 This is very annoying. I try my best to remove products from the db and i am then able to add one new one and then i get the error again. very frustrating. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted November 7, 2011 Share Posted November 7, 2011 Hi joy, Can you please try again to upload a screenshot of the issue you're running into? It will help us a great deal if we can see exactly what you're seeing when you have this issue. -Mike Link to comment Share on other sites More sharing options...
joyv Posted November 7, 2011 Author Share Posted November 7, 2011 Link to comment Share on other sites More sharing options...
joyv Posted November 7, 2011 Author Share Posted November 7, 2011 I get this error whenever I try to add a new product or duplicate one. How do I clear all product related data from the database? Link to comment Share on other sites More sharing options...
Fabien Serny Posted November 8, 2011 Share Posted November 8, 2011 I just thought that it could come from a module which is hooked to the product add. Did the problem occured just after installing PrestaShop or after uploading a module (or upgrading PrestaShop) ? Link to comment Share on other sites More sharing options...
joyv Posted November 8, 2011 Author Share Posted November 8, 2011 After using the csv import it started. I even did a clean install and the problem recurred after doing an import. If I can figure out how to get around this I will be manually adding products in the future. Link to comment Share on other sites More sharing options...
joyv Posted November 8, 2011 Author Share Posted November 8, 2011 After I remove everything I can find in the DB related to products and categories I can then create one new product. After that I get the error when I try to add another product or duplicate the existing one. I can create new categories no problem. Link to comment Share on other sites More sharing options...
Fabien Serny Posted November 8, 2011 Share Posted November 8, 2011 Very weird. I'm pretty sure this is coming from a module. Could you send me by private message your back office and ftp access to take a look ? I'm sure it can be solved easily Link to comment Share on other sites More sharing options...
joyv Posted November 8, 2011 Author Share Posted November 8, 2011 Found an excellent developer I highly recommend who was able to resolve my issues. If you need support message me for his info. Link to comment Share on other sites More sharing options...
Fabien Serny Posted November 8, 2011 Share Posted November 8, 2011 Hi Joyv, Great ! Could you share with us what was going wrong on your PrestaShop ? Link to comment Share on other sites More sharing options...
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