huntleybill Posted August 23, 2011 Share Posted August 23, 2011 I haven't been in the admin (back end) for awhile and now my password does not work. I have requested a password reset but I never get an email sent to me. I've requested an email reset 3 times now. Before you ask, yes, I checked my spam filter and spam folder to make sure it did not go in there. How can I get back into the admin. part of the website again? I'm new to Prestashop, so be easy on me. Thank you Bill Link to comment Share on other sites More sharing options...
shokinro Posted August 23, 2011 Share Posted August 23, 2011 Please check here to find out how to regain your admin access hope this helps. Link to comment Share on other sites More sharing options...
huntleybill Posted August 24, 2011 Author Share Posted August 24, 2011 That did not work. In fact, I couldn't even get a login page after doing that. Any other suggestion? Link to comment Share on other sites More sharing options...
shokinro Posted August 24, 2011 Share Posted August 24, 2011 That did not work. In fact, I couldn't even get a log in page after doing that. Any other suggestion? if you can not reach log in page. I think totally different story. I guess there must be some error happening. You need to find out error and fix the error first. You can try to set 'display_errors' to 'on' in /config/config.inc.php to see what is error. Link to comment Share on other sites More sharing options...
huntleybill Posted August 24, 2011 Author Share Posted August 24, 2011 I tried requesting a new password....again! I finally got one and tried to re-login. It keeps re-directing me right back to the login page.... http://www.billrauscher.com/prestashop/zues/login.php?redirect=index.php I tried all the suggestions I found in the forum and nothing is working. Can ANYONE help me with this??? I'm pulling my hair out!! And I don't have much left! Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts