Jump to content

[Solved] Installation stuck on step 3


Recommended Posts

Hi - I'm trying to install PrestaShop with no luck. On step 3, either clicking verify database or trying to go to the next step - both check things, but no error message and it won't go to the next step.
The test email sends ok
All permissions on folders have been changed.
I've looked thru the forums but can't find anything else.

Any other ideas would be appreciated.

Thanks - Kris

Link to comment
Share on other sites

  • 3 weeks later...

Yes the problem seems to be with the password you use,

for some, yet unknown, reason ( this can be a issue for Prestashop developers and coders) when you connect to database with a complicated yet secure password that contains lots of symbols like @#$%^%^&* this happens - it is not a visible error you just get stuck.

Your installation just won't go further past step 3 regardless if all other stuff looks ok like you can connect to database and you can send a check e-mail from installation page.

It might be a good iddea to check the logs but

Guys I have changed the password and dropped the secure stuff change it to test123 and worked fine got over step 3 like I should from the start, remember to change the password again to a more uncommon and secure one after like test345 :)

:)

Hope this will help you

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...