Downloadable $0 product - How?

[JanB]

NOTE: This was posted in the Using Prestashop area of the forum, but I received no responses, so I'm posting here too.

I am sorry if this has been addressed somewhere else, but I was unable to find it.

I am on vs 1.4.2.5.

I would like for a customer to be able to checkout with $0 amount for downloadable products. I am using Paypal, and I go to checkout, I enter my customer info (I want my customer to create an account), and when I enter in my login info, I end up back at the home page.

In preferences->products – I have 0 on Minimum purchase total … -which says a 0 disables the feature, so how can I have a checkout and email of downloadable product for $0?

Thanks.

[shokinro]

You should be able to add $0 (free) products and downloadable product.
what you need to do is just set the price to 0 and tick off the "Is product downloadable"

once you tick off the "Is product downloadable",
there are afew fields you need to fill in.
after that it should works.

if you your cart are all free and virtual products(downloadable), it does not goes to payment. It is automatically controlled by PrestaShop.

[JanB]

Well I tried this again and the order was successful - only problem is, I received 2 emails but neither of them contained the download links.

Any ideas on why that would happen, or how to change it?

Thanks.

[shokinro]

did you uploaded the any file for the product to download?

[JanB]

Yes on the product page it shows the link for the file, this one I tested with is a pdf file.

[shokinro]

check your junk/spam mail folder.

usually you should have at least 3 emails.

order accepted (even if it s 0 amount)
order confirmation
virtual product to download

[JanB]

Well I guess I have a problem. I recently upgraded my store to 1.4.2.5 and I don't get a download email now for free or paid products. I get the other 2 emails. The products are marked downloadable and the files exist on the product record.

Is there someplace I can look for an error like in an error file somewhere?

Thanks for any and all help!

[shokinro]

try to delete the file from back office and upload a new one, to see if it changes

[JanB]

what file? the file that should be downloaded? I've tried with 2 different files - and neither send the download, although the invoice in the back office shows they are downloadable.

[shokinro]

yes, I mean the product download file.

>although the invoice in the back office shows they are downloadable.
Does the link works? can you download the file there?

Please also check the mail templates is there in following folder

YourStoreRoot/mails/en/download_product.html
YourStoreRoot/mails/en/download_product.txt

if your site use other languages, make sure they are under all language folders. (above en is for English)

also please check the file permission is set as 644

[JanB]

Yes the invoice links are there and the files download, no problem. I had already checked the mails directory - the 2 files exist and the permissions are 644.

I saw something on another post where the issue was Paypal API settings were missing. I don't understand what that would have to do with the emails, but I checked and my API settings are there.

Is there a file containing the errors somewhere? Maybe an error is being generated.

Also, I have not figured out where the emails are generated from. Can someone help with that? Maybe I can put some echo's in or something.

[JanB]

Help - I would really like to figure this out!

[shokinro]

please set display_errors to on in file /config/config.inc.php file, also set the _PS_DEBUG_SQL_ to true.
then make a test order to see if there is any error will be displayed on your page.
please pay attention the the error in each step, especiall the final steps (order validation)