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Object doesn't support this property or method IE7/IE8 on one page checkout


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  • 3 months later...
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Hello everyone,

 

I'm using PS 1.4.2.5

 

TEST SITE: http://dev.bisoft.si/aa/

 

in IE8 on one page checkout it doesn't display the invoice address.

 

IE8 shows this error: Object doesn't support this property or method.

 

Scrolled through the source and it seems it has problem with this line:

 

var items = field_name.split(reg);

 

Anyone know why is that?

 

Thanks.

 

Hi all

I am having very similar issue. But in my case all of the payment methods doesn't appear at the bottom of OPC/cart.

My shop does it only in IE8. No problem with other browsers.

 

IE in-biuld error console says:

Object doesn't support this property or method, order, line 33, character 33

 

Line 33 with the code highlighted is:

{var reg=new RegExp("[ ]+","g");var items=field_name.split(reg);var vals=new Array();for(var field_item in items)

 

I've found the code. This line comes from the theme order-address.tpl file.

 

In the other case it was jQuery textshadow script conflicting.

My problem is that I dont use this script and I can't find what's wrong.

 

Any help and/or ideas please?

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  • 4 months later...
  • 4 months later...

SOLVED. It turns out the issue is not with coding but with settings of IE.

All I had to do was reset IE from Tools => internet options => advanced => reset (including personal settings)

That did it for me. Hope people find this helpful.

 

Reference: http://www.techsupportall.com/how-to-fix-object-error-in-internet-explorer/

Edited by daquity36 (see edit history)
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You're welcome vekia :)

I think the problem was some "incompatible add-on" on IE.

I'm a little bit concerned that many people have had this issue, and those people are gonna run into problem when accessing prestashop-based websites. (not just mine. I tested on official demo 1.4 and 1.5 as well)

I guess there's not much you can do with the load of crap of IE.

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