whywhy Posted June 3, 2011 Share Posted June 3, 2011 I've set to allow guest checkout and Order process type Standard (5 steps) in the preferences, but the system doesn't allow guest checkout and actually uses 1 page checkout... how to fix this? Link to comment Share on other sites More sharing options...
shokinro Posted June 3, 2011 Share Posted June 3, 2011 it seems working fine for me. see attached screenshot.You must input the basic customer info like address and then click "Continue" Link to comment Share on other sites More sharing options...
whywhy Posted June 3, 2011 Author Share Posted June 3, 2011 Yea, must be something wrong with mine.. see the screenshot, I am not getting instant checkout like you do, and in my settings it's set as 5 step ordering process, but when I register it asks me for all the info on a single page. Link to comment Share on other sites More sharing options...
whywhy Posted June 4, 2011 Author Share Posted June 4, 2011 Any ideas how to fix this? Link to comment Share on other sites More sharing options...
shokinro Posted June 4, 2011 Share Posted June 4, 2011 it could be cache.please try to set "force compile" and disable smaty cache.back office - Preference - Performance Link to comment Share on other sites More sharing options...
whywhy Posted June 4, 2011 Author Share Posted June 4, 2011 Doesn't work Tried to disable all cache, turn on force compile, even delete the cache manually... still the same thing. Link to comment Share on other sites More sharing options...
shokinro Posted June 4, 2011 Share Posted June 4, 2011 that's weird. There must be something is wrongcheck the following database record is set correct or notps_configurationname: PS_GUEST_CHECKOUT_ENABLEDvalue: 1If the record data is not set correctly, please manually set it to 1 to see what happens, Link to comment Share on other sites More sharing options...
whywhy Posted June 4, 2011 Author Share Posted June 4, 2011 Seems to be set to 1. Link to comment Share on other sites More sharing options...
shokinro Posted June 4, 2011 Share Posted June 4, 2011 first the record must be there, try browse all pages of the result.I am sure you will find the record. Try to manually set it to 1.By the way, from the symptom, I still guess you have cache problem.Please check again your cache settingPreference - Performance at the page bottom, check you have disabled the Cache (see attached screen) Link to comment Share on other sites More sharing options...
whywhy Posted June 4, 2011 Author Share Posted June 4, 2011 See the screenshot.. Link to comment Share on other sites More sharing options...
shokinro Posted June 5, 2011 Share Posted June 5, 2011 I seems that your site admin page does not match your database( based on your previous information)so I guess still there is a problem related to cache. server cache or browser cache.You can try to change configuration in database directly to disable cache and delete the cache manually.And see if it changes. I really have no idea what cause of the issue. Link to comment Share on other sites More sharing options...
whywhy Posted June 5, 2011 Author Share Posted June 5, 2011 The problem was that I was using my old theme which didn't support guest checkout do you know which files and how I need to change to allow it? Link to comment Share on other sites More sharing options...
shokinro Posted June 5, 2011 Share Posted June 5, 2011 I suggest you start change it from original PrestaShop theme file.but please make a copy of yours first.the file is /themes/prestashop/authentication.tpl Link to comment Share on other sites More sharing options...
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