URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

[jackhcr]

Hoping someone can help. 

 

My website here - 

 

https://labelsexpress.co.uk/plain-labels/direct-thermal-labels/direct-thermal-labels-freezer/100mm-x-150mm-direct-thermal-labels-1000-freezer-adhesive#/25-core_size-25mm

 

When I select a different attribute I get undefined error and the url does not update as it should. 

The cart also does not auto refresh.

 

Can anyone help?

[El Patron]

important, post your prestashop version and php version in all posts, please add here.

This is Prestashop Checkout (ps_checkout) front-office SDK throwing JS errors on every page because it expects an element called:

#ps_checkout-loader

…but your theme does not contain that element.

When that JS crashes, it stops all subsequent JS execution, which breaks:

• product attribute selection
• add-to-cart refresh
• URL updates
• any AJAX product action

Quick instructions for accessing Developer Tools

How to enable PrestaShop debug mode and perform basic analysis

 

Edited Wednesday at 10:58 PM by El Patron (see edit history)

[jackhcr]

Thank you for your reply. 

We are running - PS 8.2.0 and PHP V. 7.2.34

[El Patron]

7 hours ago, jackhcr said:

Thank you for your reply. 

We are running - PS 8.2.0 and PHP V. 7.2.34

ps 8.2.0 recommended php level is php 8.1

update php level and see if that solves you issue

[jackhcr]

Is it possible to run different PHP per site hosted on same server as others?

[El Patron]

3 hours ago, jackhcr said:

Is it possible to run different PHP per site hosted on same server as others?

it depends on your hosting control panel.  plesk for example allows one to define different php levels to different domains, subdomains.  Plesk is the best hosting control panel available to the public.  

Contact your hosting provider, open a ticket asking them if it's possible.