ALbertSA Posted October 3 Share Posted October 3 Hello, I'm having an issue with the PrestaShop Account module and I cannot verify my store. - PrestaShop Version: 8.2.3 - Domain: https://deknomodels.com - Account email: [email protected] The “Restart manual verification” button does not work. And when I try to save the Business Info form, I get this popup error: “One error has occurred” I have already checked the following: - SSL certificate is valid (HTTPS padlock visible) - No Cloudflare proxy or blocked IP - Module "PrestaShop Account / Cuenta de PrestaShop" is active But the store is still not verified and I cannot use the official modules. Is this a known bug in PS 8.2.3? Can someone from the PrestaShop team manually verify my store or provide a workaround? Thanks in advance, Albert – DEKNO Models Link to comment Share on other sites More sharing options...
ComGrafPL Posted October 3 Share Posted October 3 Have you talk with Presta support team? try on https://care-center.prestashop.com/gb/contact-us?form=sales either PS account module page support: https://addons.prestashop.com/en/website-security-access/49648-prestashop-account.html 1 Link to comment Share on other sites More sharing options...
ALbertSA Posted October 3 Author Share Posted October 3 Thank you for your reply, I will try... Link to comment Share on other sites More sharing options...
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