Bug, Cannot verify store – “One error has occurred” in PrestaShop Account, v8.2.3

[ALbertSA]

Hello,

I'm having an issue with the PrestaShop Account module and I cannot verify my store.

- PrestaShop Version: 8.2.3
- Domain: https://deknomodels.com
- Account email: [email protected]

The “Restart manual verification” button does not work. And when I try to save the Business Info form, I get this popup error:

   “One error has occurred”

I have already checked the following:

- SSL certificate is valid (HTTPS padlock visible)  
- No Cloudflare proxy or blocked IP  
- Module "PrestaShop Account / Cuenta de PrestaShop" is active

But the store is still not verified and I cannot use the official modules.

Is this a known bug in PS 8.2.3? Can someone from the PrestaShop team manually verify my store or provide a workaround?

Thanks in advance,  
Albert – DEKNO Models

[ComGrafPL]

Have you talk with Presta support team? try on https://care-center.prestashop.com/gb/contact-us?form=sales either PS account module page support: https://addons.prestashop.com/en/website-security-access/49648-prestashop-account.html

[ALbertSA]

Thank you for your reply, I will try...