LETB Posted January 2, 2025 Share Posted January 2, 2025 (edited) Hello, I have just migrated my client from a Prestashop 1.6 to a PS 8.1.2 in which we imported the old customer accounts. The problem is that they cannot modify their accounts if the "first name" or "last name" fields are not filled in, being that on PS 1.6 this was not obligatory. If I manually enter the first name it works. How can I resolve this issue so customers can edit their account? Thank You. Edited January 9, 2025 by LETB (see edit history) Link to comment Share on other sites More sharing options...
Prestashop Addict Posted January 2, 2025 Share Posted January 2, 2025 Hi, you mean they cannot edit their account form? Link to comment Share on other sites More sharing options...
LETB Posted January 2, 2025 Author Share Posted January 2, 2025 Yes absolutely. They cannot save or edit. Unless I fill in the field directly via the db. But it's not sustainable. The client is not autonomous. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted January 2, 2025 Share Posted January 2, 2025 Strange, I made a test with empty first and last name in database and I can edit my profile fill first and last name and save wo error! Link to comment Share on other sites More sharing options...
LETB Posted January 2, 2025 Author Share Posted January 2, 2025 Yes but as these are accounts that we imported from version 1.6, it is possible that the bug comes from there. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted January 2, 2025 Share Posted January 2, 2025 How did you importe them? Link to comment Share on other sites More sharing options...
LETB Posted January 2, 2025 Author Share Posted January 2, 2025 Import via the module "Migration Pro". But I'm not even sure that it comes from the import because if I put a character in the "first name" field for example via the db it passes. Link to comment Share on other sites More sharing options...
ComGrafPL Posted January 2, 2025 Share Posted January 2, 2025 Maybe this will guide you: Link to comment Share on other sites More sharing options...
LETB Posted January 3, 2025 Author Share Posted January 3, 2025 Thank You for you're help. Link to comment Share on other sites More sharing options...
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