Can't stop out of stock emails

[stevell]

Hi

I am receiving out of stock emails and I cant work out why. I have turned the option off in mail alerts.

The emails come from, 

[email protected]

Can anyone point me in the right direction?

Regards

Steve

[ComGrafPL]

mbo is marketplace module. Check stock email template, which module sends it. Fast way is to rename template on files.

[ZHSoft]

This is an email from the prestashop official website. Have you used the e-commerce platform on the prestashop official website?
In fact, you can also reject this email.

[stevell]

2 minutes ago, ZHSoft said:

This is an email from the prestashop official website. Have you used the e-commerce platform on the prestashop official website?
In fact, you can also reject this email.

I run this version on a VPS server and that is what confuses me. The email gets sent to every team email address in the back end including support addresses. I don't understand where they are coming from.

I have uninstalled the mail alerts module completely so I will wait and see if that fixes it. 

[ps8modules.com]

1 hour ago, ZHSoft said:

This is an email from the prestashop official website. Have you used the e-commerce platform on the prestashop official website?
In fact, you can also reject this email.

Hi.

Do you use the modern display of product details in the administration?

If so, here is a new feature to send an email notification to all employees.

 

In the database, these are the ps_product and ps_product_shop tables.

low_stock_threshold and low_stock_alert columns.

If you want to turn it off for all products, just run an SQL query in the database.

For example:

UPDATE `ps_product` t1, `ps_product_shop` t2 SET 
t1.`low_stock_threshold` = '0',
t1.`low_stock_alert` = '0',
t2.`low_stock_threshold` = '0',
t2.`low_stock_alert` = '0';

 

[stevell]

21 hours ago, ps8modules.com said:

Hi.

Do you use the modern display of product details in the administration?

If so, here is a new feature to send an email notification to all employees.

 

In the database, these are the ps_product and ps_product_shop tables.

low_stock_threshold and low_stock_alert columns.

If you want to turn it off for all products, just run an SQL query in the database.

For example:

UPDATE `ps_product` t1, `ps_product_shop` t2 SET 
t1.`low_stock_threshold` = '0',
t1.`low_stock_alert` = '0',
t2.`low_stock_threshold` = '0',
t2.`low_stock_alert` = '0';

 

Thank you for the helpful suggestion. I checked both those tables and unfortunately they were both all set to 0 so the search continues. 

I hadn’t seen the experimental product details but I really like it.

Kind regards

Steve

[ComGrafPL]

Email template is the same as ps_emailalerts templates?

[stevell]

I'm not sure what you mean but ps_emailalerts is not installed and they keep coming. See attachment for the email I receive.