Adria Laxson Posted March 31 Share Posted March 31 Completely locked out of my server & email accounts. I can log into someone else's it's not my computer. This morning all my emails accounts actually say wrong password so thats new. It's been 6 days! Cicciabella.com hosting westhost / cpanel. I used a link yesterday that no longer works today to try & actually reroute my mail. Link to comment Share on other sites More sharing options...
Nickz Posted March 31 Share Posted March 31 Can you login into the cpanel? If not ask the staff of the server to reset to the last and to give you a new password. Link to comment Share on other sites More sharing options...
Knowband Plugins Posted April 3 Share Posted April 3 We are sorry to hear about your lockout situation. Here's what you can do quickly to regain access: 1. Contact WestHost Support: Immediately reach out to WestHost customer support for assistance. 2. Verify Your Identity: Be ready to verify your identity with WestHost to prove ownership of the accounts. 3. Reset Passwords: Once verified, work with support to reset the passwords for your server and email accounts. 4. Check for Security Breaches: Ask WestHost to investigate any potential security breaches that might have led to this situation. 5. Enhance Security: After regaining access, change all passwords to strong, unique ones, enable two-factor authentication if available, and review account logs for suspicious activity. 6. Prepare for the Future: Ensure you have regular backups and an alternate email not linked to your hosting account for recovery. Link to comment Share on other sites More sharing options...
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